Reviews (437)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and sales-boosting features. They appreciate the responsive and personalized assistance, including quick troubleshooting and custom code adjustments. The user-friendly interface and customization options make it easy for merchants to enhance the shopping experience, with features like free gifts with purchase effectively increasing average order values. Additionally, its reasonable pricing and quick setup process, often supported by direct calls or screen sharing, make it valuable for small businesses, helping to boost sales and enhance customer experiences in online stores.

November 27, 2022

great app! even better support! Reached out with a very urgent question and was able to get a response in a matter of minutes!

Pinned Golf
United States
4 months using the app
January 4, 2023

Very intuitive app, one of the few with well done integration for the drawer trolley. The support is very fast and solved a small problem for me right away!

Simegarden
Italy
4 months using the app
November 22, 2022

Features: A true gem on shopify app store! We were in pain to find a nice app that could add a free gift to our built-in cart slider with rules so that if someone wanted to add more they couldn't, and also to remove the gift when the cart threshold goes under the limit. This app does it all and i'm sure it has a ton more features for us to use. Support: AMAZING! 5-STAR service. Althought it's Black Friday and they are super busy they were kind enough to help me on the fly. Very smart staff and they even recommended a few tips that is going to make my customers experience better. Do not hesitate. Install the app and enjoy its features!

Devoteewear
Canada
4 months using the app
February 24, 2023

Monk app works very well. Very high level of support from the developers of Monk. Always open to change, innovations and feedback. They fix every issue at time and are always available. There is nothing negative to say. Excellent!

InaEssentials.RO
Bulgaria
4 months using the app
January 5, 2023

Fast service! clean easy app and looks great on store! very helpful customer support with fast responses

SS
United Kingdom
4 months using the app
March 29, 2023

Support team is awesome, the app is fantastic and give a tons of possibilities.
This is worth every penny

Biouté Tratamentos de Beleza Natural
Brazil
4 months using the app
July 4, 2023

Great support and customisation. The app has a nice user experience and we are seeing notable increases in AOV by using the free gift option.

Ecoy
Australia
4 months using the app
February 24, 2023

So far I've really enjoyed using this app. Very easy to navigate and highly customizable. The support is amazing! Quick to respond and can help with custom requests!

LankyBox Shop
Canada
4 months using the app
July 13, 2023

The support team were amazing! We were experiencing issues with another gift app not working with different currencies but this app was a great solution.

Sarah Chapman
United Kingdom
4 months using the app
October 24, 2022

We wanted to find an app that would allow us to give tiered rewards/free gifts to customers who made purchases over a certain amount - we're currently using this app to do so and it's working great! It doesn't overlap with our other checkout/post-purchase apps, and the Monk customer support team has also been very helpful with their quick responses to all of our questions. I would recommend this app to anyone looking to increase their AOV.

Everyday California
United States
4 months using the app