Reviews (437)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and sales-boosting features. They appreciate the responsive and personalized assistance, including quick troubleshooting and custom code adjustments. The user-friendly interface and customization options make it easy for merchants to enhance the shopping experience, with features like free gifts with purchase effectively increasing average order values. Additionally, its reasonable pricing and quick setup process, often supported by direct calls or screen sharing, make it valuable for small businesses, helping to boost sales and enhance customer experiences in online stores.

October 3, 2022

Dopo molto girovagare, ho trovato l'app perfetta per le mie necessità! fa tutto quello di cui avevo bisogno, upsell, crossell in tante diverse maniere. L'ho installata da 3 giorni e ha già dato incredibili risultati in termini di vendita e di aumento del carrello medio!!!

Calcioart
Italy
5 months using the app
April 7, 2023

Superhelpful, fast response in the chat and definitely help solved the problem, recomended...........

Zarya cacao company
Indonesia
5 months using the app
November 12, 2021

I just started using so I can't say for sure , but till now the've shown a good communication and suport

olympianbrasil
Brazil
5 months using the app
April 20, 2023

Can't fault the app, it has pulled my AOV up by 20% and the support is amazing as well. Looking forward to using even more features

thenaturalspa
United Kingdom
5 months using the app
March 29, 2023

I'm very satisfied with this app, Murtuza from the Monk team has helped me very well, I'm gone keep this app for sure!

Chicofashion.nl
Belgium
5 months using the app
May 18, 2023

Great Customer Support. Murtuza was a great help, giving helpful insights.
The top feature is the cart and add ons.

Louis Muji Wallet
United States
4 months using the app
Edited August 24, 2023

Very responsive, thorough, and helpful the support team is. Murtuza went above and beyond to get my complex GWP requirements set up and made several suggestions to improve the user experience and showed me a few hacks to fail-proof our offer. They are honestly the gold standard of Shopify apps and support. Highly recommend this app!

Heat Free Hair
United States
4 months using the app
December 26, 2021

Super helpful to solve any problem, they respond immediately and solve any problem within a few hours, really recommended

IMPERIVM®
Italy
4 months using the app
August 25, 2022

Very quick to respond and rectify a problem with my theme compatibility. Good pricing and a wide range of options and advanced settings.

Stash World
Australia
4 months using the app
May 24, 2022

Super bueno el soporte solucionaron mi problema en menos de 24 horas, más que problemas era un detalle

Tienda Online Trauco Estilo
Chile
4 months using the app