Reviews (437)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and sales-boosting features. They appreciate the responsive and personalized assistance, including quick troubleshooting and custom code adjustments. The user-friendly interface and customization options make it easy for merchants to enhance the shopping experience, with features like free gifts with purchase effectively increasing average order values. Additionally, its reasonable pricing and quick setup process, often supported by direct calls or screen sharing, make it valuable for small businesses, helping to boost sales and enhance customer experiences in online stores.

Edited November 21, 2022

**Update** The second time I used this app, the customer service remained excellent. It's the best app for BFCM if you'd like to give a gift when customers add x to their cart. Previously, I used this app to provide a free item when the cart reached $100. I had a slight problem with the item not showing in the cart, but Murtuza helped me sort it out quickly. I'm delighted with this app and the customer service. Thank you.

CUP O FLORA
Australia
3 months using the app
November 27, 2023

A really solid app packed with features and works seamlessly. We needed a gift with purchase functionality for our Black Friday sale and this app delivered. The support is superb too with the Monk team ready to answer any questions you may need before or during the use of the app.

Akin Moto
Australia
27 days using the app
May 26, 2023

The customer service staff patiently solved the problem for me.so nice.It would be better if it could be compatible with more themes

DIVAVIA
Hong Kong SAR
3 months using the app
August 30, 2022

Seen good rise in AOV through this app. Team support is very good when fixing any bug or asking for optimisation help.

Jaipur Masala Company
India
3 months using the app
November 14, 2023

The Monk App is easy to navigate. There are helpful guides with screenshots to show each step, and the support team is top-notch! They quickly respond and thoroughly get you the right information or fix any issues! The app displays a seamless gift with purchase selector on the cart page, which looks great on the checkout page. Highly recommend!

The Legal Paige
United States
About 1 month using the app
April 11, 2023

The team are very active and responsive. They are always available to help you with all your concerns, questions or support. The team makes sure to investigate and check thoroughly if there are issues. We are happy with this app.

Dr Shiba Supplement Treats
Philippines
3 months using the app
September 29, 2023

Thanks for the amazing help Murtuza!

Moroccanoil NL
Netherlands
2 months using the app
November 17, 2023

Great support. Super helpful

workweargurus.com
United Kingdom
About 1 month using the app
October 20, 2022

Support was so great - very impressed. Easy to install. Looked great with my theme and worked like a charm!

ShopMSD
Canada
2 months using the app
November 21, 2023

Great app, easy to use & fantastic customer service

No.2 Co
Australia
28 days using the app