Reviews (211)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.

September 15, 2020

Awesome customer service should be mentioned first. We used it to create a custom fulfillment flow and it worked perfectly. Quick response times to assist with setup and smooth UI.

Locorum London
Canada
About 1 year using the app
March 21, 2022

We have been working with Arigato Automation for almost a year now and are more than satisfied. The customer service is always supportive and the app offers more possibilities than Shopify Flow. Great performance!

Sterntaler
Germany
About 1 year using the app
January 2, 2021

The support team did a great shop of answering any questions I have had and the interface is simple and easy to use.

Sharpway Sports Consulting
Canada
About 1 year using the app
September 2, 2023

There is a degree of clunkiness to the UI, and creating workflows can be a tedious task. Certain actions don't give sufficient debug information when they encounter errors. Could use improve realtime metrics to show what workflows are active.

That aside, this app is hands down the MOST IMPORTANT app that I have installed. It is hugely powerful, and can save an immense amount of time. There are so many different things that you can automate, and it can be dangerously addictive when you discover a new feature and just HAVE to implement it immediately.

Some of the things that I have built that I find incredibly useful:
- Discount scheduling (achieved with metafields)
- Scheduled error checking - warning emails sent to me if something is misconfigured
- Product description generation based on metafields

Persian Rug Gallery
New Zealand
11 months using the app
August 1, 2023

This app is a GEM! Other automation and bulk editing apps dont come close. Loose them all. This is just pure superpowers. With some technical knowledge, you can create complex workflows that can du just about anything. You even have AI to help you create the functionality you need right in the app, and it works really well. And if this does not solve your problem, customer service is amazing!

Arigato!

Paninisport.no
Norway
11 months using the app
Edited July 16, 2019

Very timely and helpful support, great UI! Love the workflow library too -- we didn't realize all the things the app could do until we saw that! Fantastic app.

THE HYV
United States
11 months using the app
November 21, 2019

This is one of my favorite apps in my shop. Not just for the functionality, but the superb customer support. Thanks for helping make administrative tasks more manageable.

LaliSimone
United States
11 months using the app
November 6, 2020

I love the app! This app is absolutely fantástico, helpsd me order my store and maje workflows with al os any condicional. Integrations work great

Lorenzo di Pontti
Chile
11 months using the app
August 19, 2020

Hands down the best automation app out there. The best features and service available. Simple setup, doesn't require any special training to understand.

Swole AF Labs
United States
11 months using the app
October 7, 2022

This app has been a HUGE help in updating all of the metafields in our store. This task would have taken forever if I had to do it manually. So thankful that we found Arigato. Also, the customer support is AMAZING! I sent an email about something I needed help with, and they responded within a few hours with a custom coded solution! 10/10 would recommend!

Stomp Stickers
United States
10 months using the app