Reviews (216)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to automate repetitive tasks such as email notifications, inventory management, and order tagging. They value its extensive customization options and user-friendly interface, suitable for those with minimal coding skills. The app is noted for its reliable performance and exceptional customer support, which is responsive and effective in assisting with setup and troubleshooting.

May 12, 2024

they make it extremely difficult to cancel or pause the recurring billing. would not recommend using this app.

BaRTJ
United States
About 2 years using the app
Bonify replied May 19, 2024

If a merchant is not getting any value from our app, we absolutely do not want their money and will never take any action to prevent them from leaving of their own free will. ...

February 19, 2020

Do not use this app. When you switch to Shopify Plus, they increase the price and charge $100/month for each of your store even if you just need a few triggers per month for the exact same services as before switching to Shopify Plus. Now, I need to find an alternative solution, so don't make the same mistake. In addition to that, they did not even bother to reply to my emails after this ...

The Loveteam
United States
9 months using the app
Bonify replied February 19, 2020

Per our terms of service, unreasonable demands for preferential treatment are not tolerated.

February 7, 2023

The metafield automations are not as easy to use as other apps which are a LOT cheaper (tag genie for example which is $5 a month).

The customer support team take ages to get back to you and now that I want to discontinue my account with them, there is no way to do it in the app, so I have to request this from them.

I would not recommend as cheaper, better and easier to use services are out there ...

palmer//harding
United Kingdom
4 months using the app
Edited October 25, 2019

One of the worst support in shopify, those guys can take 3 days to respond and when they do its so un useful, the idea is there but the implementation isnt.

Texts dont work and nothing is actually automated.

I have no idea how it has 19 reviews....

Wow Fake??? dude we have paid 5 invoices, you just made the viewers see through your unprofessional attitude and ego! Put them both aside and maybe ...

RPM MOTORSPORT LTD.
Canada
3 months using the app
Bonify replied October 21, 2019

This review is fake and defamatory and has been reported.

June 17, 2024

This did not meet our needs, so we canceled and uninstalled it. Unfortunately, they are still charging $50 per month for the canceled service.

PDQ Car Wash Shop
United States
About 1 month using the app
Bonify replied June 20, 2024

It's impossible for us to charge you after you've uninstalled. Billing is entirely handled by Shopify. Shopify's system generated a charge before you uninstalled and the bill ...