Reviews (208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.
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I've used Arigato on a couple different sites and its miles ahead of Shopify Flow. In fact, often times I've found Shopify's support suggests Arigato as they seem to often have difficulty navigating their own tool, where in the odd occasion that I haven't been able to find our configure an already-build flow from Arigato's easy to navigate library, their support team has something built out for me with explanations included within a few hours to a day.
Would love to give a full 5 stars but I find the arbitrary increase in pricing for Shopify Plus users a bit of an offensive trend in Shopify developers. Increasing the price of an app based on another subscription and not usage is pretty painful and if Shopify ever managed to actually build out Flows competently I'd likely have to set Arigato aside due to the price point.
Please reach out to the support team to open a discussion regarding pricing. They are able to review on a case by case basis. Our general pricing is based on our historical data that indicates larger stores send a heavier load and have more challenging support requests, even if they're not doing many actions. It's not a perfect concept. I'm glad you like the app, but we also want customers to feel like it's fairly priced for their situation. Let's talk! :)
The Arigato team were very helpful in getting me setup with a custom automation I wanted - they edited by code and got it working. The other automations that were based on their default options work great and it easy to use.
Extremely powerfull app, i am just scratching the surface. Perfect for making your shopify webshop in tune with your specific business needs.
Opens up a lot of possibilities for automation. Amazing find. Only thing to note is that there is a bit of a learning curve, but support has been very responsive in helping you out!
Thanks for the honest review. It can definitely be overwhelming with all the options, especially when you're first getting started. Often times there's more than one way to accomplish a goal which can be challenging for new users.
Feel free to reach out for help over live chat anytime. The team is always eager to jump in and help. :)