Reviews (208)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.

November 2, 2023

Bring back the Save Workflow button to make sure the code in Custom Actions saves and isn't gone forever. Happened twice now. I told you the first time and it's still doing it. Again, it wasn't a page reload and even if it was then it would have saved before after pressing the Save Workflow button. I've now seen that the useful thing on the right hand side to search for functions now covers over the code. As soon as it opens in front of the code it's immediately obvious that this is a regression.

Asia Sell
Australia
Over 1 year using the app
Bonify replied November 6, 2023

Thank you for this valuable feedback. The management team here is making your report a high priority. We will be in touch directly. We apologize for the inconvenience.

December 22, 2021

Really powerful app but there Plan are based on Shopify plan .. so more you pay on Shopify more you will pay on this app and still have the same functionality .. I just dont get it

Hooké
Canada
9 months using the app
Bonify replied December 22, 2021

Reach out to our support team and we can review your situation and come up with a fair price for your situation. :)

The thinking is that stores on higher Shopify plans are busier and add more load to our systems to process the traffic, even if they're not doing more actions. It's not perfect, but using the Shopify store plan is usually a good metric for how much load a store will add.

We tried straight "per-action" pricing early on and everyone hated it because they couldn't predict the bill. Every billing model has drawbacks, but we're open to negotiation and discussion.