Reviews (170)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate complex workflows, saving time and enhancing store management. It excels in tasks like tagging orders, updating metafields, and sending automated emails, with support for advanced operations such as GraphQL queries. The app is praised for its customization, user-friendly interface, and responsive support team that assists with setup and customization, making it ideal for inventory management, customer segmentation, and data management.

Edited June 16, 2021

I used this app to help me on tagging by Size, Gender and Category. After exploring other apps, I found that Arigato Automation has many other features within it that other apps do not provide. It's a simple one app for all and it gets the job done perfectly. The CS team has been very helpful and quick to reply with tips and solutions as well.

Skechers Thailand Online Store
Thailand
About 22 hours using the app
Edited April 9, 2019

I used this app to automate adding information to a customer's order under certain conditions. I cannot speak highly enough of FREE onboarding and consultation provided by Mr. Arigato's staff. Highly suggest using this app if you would like to replace simple or even complex manual processes with an automated solution.

420beast
United States
About 20 hours using the app
December 22, 2021

Really powerful app but there Plan are based on Shopify plan .. so more you pay on Shopify more you will pay on this app and still have the same functionality .. I just dont get it

Hooké
Canada
13 days using the app
Bonify replied December 22, 2021

Reach out to our support team and we can review your situation and come up with a fair price for your situation. :)

The thinking is that stores on higher Shopify plans are busier and add more load to our systems to process the traffic, even if they're not doing more actions. It's not perfect, but using the Shopify store plan is usually a good metric for how much load a store will add.

We tried straight "per-action" pricing early on and everyone hated it because they couldn't predict the bill. Every billing model has drawbacks, but we're open to negotiation and discussion.

January 17, 2021

Opens up a lot of possibilities for automation. Amazing find. Only thing to note is that there is a bit of a learning curve, but support has been very responsive in helping you out!

Renegade Folk
Philippines
12 days using the app
Bonify replied January 18, 2021

Thanks for the honest review. It can definitely be overwhelming with all the options, especially when you're first getting started. Often times there's more than one way to accomplish a goal which can be challenging for new users.

Feel free to reach out for help over live chat anytime. The team is always eager to jump in and help. :)

October 14, 2020

I was using zapier before, but it costs more that this tool. Also this tool is more oriented towards shopify, which I need... I was using zapier only to automate shopify before, so it makes sense to switch to agrigato. Another good thing is that I can fulfil orders automatically now. I have lots of digital orders(buyers get instant download link), but some physical ones also, and before I had to manually fulfil digital ones so they wouldn't clutter my orders page, but I had to be careful to not mistakenly fulfil physical order, until it was time to do so. This app fixes that.

Out Of Marbles
Slovenia
About 4 hours using the app
February 22, 2022

Fantastic support and a very impressive app, capable of doing automations no other ones I have tried can do.

Tea2Go Wholesale Store
United States
About 3 hours using the app
June 30, 2024

Very powerful app and excellent support.

Maltashopper.com
Malta
12 days using the app
Edited May 28, 2021

I was looking to automate a follow up SMS for manual payments and made it in a couple of minutes. Also they have a really good customer support.

Florini
United States
About 2 hours using the app
October 3, 2019

I didnt know support could be this good. I needed to mass delete products. Webchat had it done and built in less than 30 minutes. excited to see how much this will improve our site.

Battle Beaver Customs
United States
About 1 hour using the app
April 24, 2024

The Walk in Wardrobe
United Kingdom
About 2 months using the app
April 7, 2025

Easy app to work with & very good customer service!

MINOR FIGURES ATOMISED
United Kingdom
May 12, 2024

they make it extremely difficult to cancel or pause the recurring billing. would not recommend using this app.

BaRTJ
United States
About 2 years using the app
Bonify replied May 19, 2024

If a merchant is not getting any value from our app, we absolutely do not want their money and will never take any action to prevent them from leaving of their own free will. We also find that sort of practice to be abhorrent, frustrating and unacceptable.

This reviewer was simply unaware of how apps are installed and uninstalled (cancelled) on Shopify. It is entirely impossible for us to prevent a merchant from pausing or cancelling recurring billing, even if we wanted to!

Any app can be uninstalled following the Shopify user guide. https://help.shopify.com/en/manual/apps/uninstalling-apps#uninstall-app

We have also added this information to our Help Center for the avoidance of any doubt.

November 24, 2023

Tell us about your experience with Arigato Workflow Automation

CACHIMAN BOUTIQUE
United States
About 2 hours using the app
August 25, 2023

For a newbie like me, I didn't know too much about metafields. However, it was not difficult to catch on! The interface is great, their support team is top-notch, the workflows save you so much time and if you get stuck they also have AI ready to assist you! Every business owner needs this app.

Before I was manually importing shipping times and other metafield values. Argato makes life easier. I promise.

SleekSpaces
United States
8 days using the app
August 1, 2023

This app is a GEM! Other automation and bulk editing apps dont come close. Loose them all. This is just pure superpowers. With some technical knowledge, you can create complex workflows that can du just about anything. You even have AI to help you create the functionality you need right in the app, and it works really well. And if this does not solve your problem, customer service is amazing!

Arigato!

Paninisport.no
Norway
6 days using the app
January 9, 2023

Arigato is a powerful tool and has helped me to automate a lot of my store needs. There's a learning curve involved but if you're committed and with the help of their awesome support staff the effort will pay dividends.
Did I mention their awesome support team? Shout out to Patrick and Kenny for their help.

myclubmerch
United Arab Emirates
2 months using the app
October 10, 2022

This app is incredible in terms of possibilities for a store. There was a particularly unique automation I was trying to figure out, and Patrick on their team helped get it done.

Trendstack
United States
23 days using the app
August 19, 2022

Absolutely essential if you are running an active Shopify store. Extremely powerful options with an intuitive interface for beginners and pros. So happy I found this automation app for our site.

Vitag
United States
About 5 hours using the app
July 23, 2022

Deze app heeft het proces geautomatiseerd waarbij onze metafields worden gekopieerd naar tags en zich mee aanpassen bij wijzigingen. Hierdoor zijn ook onze collecties geautomatiseerd. TOP! Ook support heeft ons hierbij top geholpen.

Scentral
Belgium
8 days using the app
June 15, 2022

The Arigato team were very helpful in getting me setup with a custom automation I wanted - they edited by code and got it working. The other automations that were based on their default options work great and it easy to use.

Furrow
United Kingdom
6 months using the app
May 30, 2022

I am very happy with Arigato Automation. I had some questions and their customer service was helpful! I highly recommend this app. Thank you

Customize My Print
United States
About 1 month using the app
May 25, 2022

App was easy to use on its own, and when I wanted to set up a pretty tricky custom workflow, support was super responsive and made it happen. Five stars!

NakedPoppy
United States
8 days using the app
February 24, 2022

Customer service is amazing and the app is a perfect replacement for shopify flow... We are coming off of plus and would highly reccomend

atom-group-dev
United Kingdom
13 days using the app
February 16, 2022

I use this app to assign tags from metafields. I think I'll be using it for many more things to come. Very friendly. Code reference is extremely helpful.

Wyze Playground
United States
5 days using the app
January 9, 2022

I've been using this for about a week now and although I've set up multiple workflows that have saved me a TON of time, I still feel like I've only scratched the surface of what this app is capable of! I think it strikes a great balance between being incredibly powerful yet easy enough to understand that people like me (tech savvy but not a coder) can still get a lot out of it. I look forward to learning it better and saving myself even more time.

Only One Life Creations
United States
9 days using the app
January 6, 2022

Best customer experience I've had in years. App has lots of features and incredible depth. The amount of time you can save is insane especially if you're dealing with lots of products/variants.

Wardrobeat
Switzerland
5 days using the app
January 5, 2022

Best App you could find on Shopify. Support team, Kenny is the guy to go. Can literally solve anything. If you're hoping to automate any tasks or any API/HTTP requests this is the app.

Pivo-eu
Netherlands
About 1 year using the app
October 12, 2021

Thanks to Kenny and Patrick, they are the most dedicated guys I have ever met. Just tell them and they will make it happen!

JEANS4YOU.LT
Lithuania
4 days using the app
October 4, 2021

Works perfect! Every kind of automation was possible to apply with this great app. The service is responding very fast!

JonRob Ribs
Germany
3 months using the app
August 24, 2021

This App can save you a lot of work and improve your operation by automating time consuming tasks. Really easy to use and they have a great support.

XooKool
United States
About 2 years using the app
July 20, 2021

as a tech dude it's a great app. lets you automate pretty much any action you can imagine. thanks guys! highly recommended

LEVUR
Germany
6 minutes using the app
April 30, 2021

Great app that I was able to use instead of building a custom Shopify app. Patrick M. provided outstanding customer support, as well.

vitalyuk
Canada
23 days using the app
March 31, 2021

We are using arigato automation for a sophisticated targeting mechanism that allows us to offer our customers the right products at the right time to increase the CLV

マリエン | ドイツハーブ
Germany
Almost 2 years using the app
March 5, 2021

We had some special needs for different automation actions in our backend store. Found Arigato app, it did not only solved my needs. It did also give me good Idees of use in other stores to simplify processes for best work process. And when I had any questions, support helped me prompt and accurate.

Mobilutstyr fra Custom Install
Norway
14 days using the app
March 3, 2021

This app has been an absolute game changer! Helped me save so much time and money. Strongly recommend.

BelowTheMark
Canada
10 days using the app
February 15, 2021

Insanely powerful app, and super easy to use. The entire support team (via email or live chat) are technically well versed and have been really patient with my specific questions too. Great help docs get you really far too.

MilkRun
United States
4 months using the app
February 9, 2021

Excellent, simple to use app, yet very powerful with lots of custom options.
Their customer service is very responsive and effective.

Unto This Last
United Kingdom
7 days using the app
February 8, 2021

The app makes running my business so much easier! We use the scheduled jobs to trigger some updates that I used to have to do manually, and we use it to automatically generate recurring orders. Customer service has been super helpful!

Drew's Stews
United States
26 days using the app
January 29, 2021

This app can do almost everything you need when it comes to automation. When you think it can't do something, just chat with the support team and they can help!

Fearless Box
United States
2 months using the app
Edited January 18, 2021

I used this app to remove size tags from products when a size sells out, so it doesn’t show in the ‘filter by’ Customer service was amazing! One of the best apps I’ve used! Thanks guys!! Thanks guys, amazin!

Finettchi
United Kingdom
9 months using the app
December 30, 2020

Nice and easy to use! fast support. Tried a first workflow and will use this for much more I hope in future.

maisonme
Germany
3 days using the app
December 11, 2020

Currently on the free trial, not a lot of coding experience, needed quite a lot of help! Kenny was amazing at helping me solve my problem, putting the extra time and effort into great customer service. I'll be moving to the subscription for sure!

PEZU
United Kingdom
3 days using the app
Edited December 3, 2020

This app is amazing. I was looking for a way to email a specific message to customers after they purchased a specific item. It also put the data in a google sheet so that I can give access to coworkers who don't need access to Shopify. Great app, well worth the money.

itiswritten.shop
United States
3 months using the app
December 1, 2020

Great app and great support. Support is very patient and helps you with any issue you have. The app works great and takes away a lot of manual work.

BeauLiv
Netherlands
7 days using the app
November 30, 2020

I use this app to automate certain workflows on my website my products sell. Great capabilities and saves me a ton of time. Customer service is also very helpful and responds very quickly with 1x1 instructions.

INO Vintage
United States
About 2 months using the app
October 29, 2020

Many useful functions, I like it very much. It’s just that some functional tests are not very proficient, I need to continue to study

Passfeed
United States
11 days using the app
Bonify replied October 30, 2020

Send us an email for support, we'd be happy to help with your testing issue. :)

September 23, 2020

This app is AMAZING! We had a unique situation to run a festival with multiple vendors and a single curbside pickup location. This app let us email and text our vendors based on a customer's selected pickup time. Vendors are able to see only the items they need to fulfill even if other vendors are part of the order. Thank you, thank you for such a great app.

Pueblo Chile & Frijoles Festival Shop
United States
About 2 hours using the app
September 15, 2020

Arigato Automation has been a game changer for us allowing us to automate things like a welcome email to new customers, a customer delivery details email, copy order comments to customer notes, add and remove tags from certain orders on a schedule. At this point, it's hard to imagine how we'd run our business without it. The amount of automation and filters available is incredible. Great support too, highly recommended.

Farmivore
United States
6 months using the app
September 15, 2020

Awesome customer service should be mentioned first. We used it to create a custom fulfillment flow and it worked perfectly. Quick response times to assist with setup and smooth UI.

Locorum London
Canada
16 days using the app
August 31, 2020

Responsive and helpful team, this tool is very powerful and will do things that Shopify Flow cannot even do!
The team is always innovating and comes up with new ways workflows.
I use it to get alerts for orders with PO box addresses, high risk orders, send alerts to customers when their orders take more than 7 days to prepare.
I combine the automatic tags with the free app Shopsync and Mailchimp to send very personalized emails follow ups.
I also use it to tag customers based on their spendings so they can use special discounts.

Somethin' Sweet
Hong Kong SAR
About 1 year using the app
August 19, 2020

Hands down the best automation app out there. The best features and service available. Simple setup, doesn't require any special training to understand.

Swole AF Labs
United States
10 months using the app
July 13, 2020

WHY? Why did it take me so long to find this app? I'd paid for a few apps to help me tag and manage products and order before I found Arigato Automation then I scrapped them all in favour of this app.

So far, I've found nothing I can't do using their scripting language and where I get stuck their service is top notch. Friendly and informative.

Thanks Guys.

cocomulle
Ireland
6 days using the app
July 2, 2020

Great service, great app that's very powerful and saves a lot of development time. Loving this app.

Oco Meals
Canada
2 months using the app
May 19, 2020

This app is the best multi-tool to automate about... everything (literally !) in Shopify. For beginners and for advanced users. And cheese on the cake, the support rocks !

Lecomte Alpinisme & Randonnée
Belgium
About 2 months using the app
Edited April 29, 2020

The team at Arigato was amazing! They walked me through all the steps so that the app can sync seamlessly with my store! Thank you so much!

This Lovely Moment
United States
4 months using the app
February 10, 2020

Hands down, the most useful app for shopify. So much flexiblity with this app, and the support teams is absolutely amazing! I can not recommend this product enough. Companies wanted to charge me 1500 dollars to do what took 15 minutes with Arigator Automation.

AIAB Card Breaks
United States
Almost 3 years using the app
January 7, 2020

Not only is the a great app the support is AWESOME! Highly recommended and that's not an easy accomplishment these days!

JBM Tire & Wheel Wholesale
United States
18 days using the app
December 3, 2019

Simply and awesome
with a nice support, that help me vary well, how to let better my performance....

Casa do boleiro
Brazil
About 2 hours using the app
Edited September 27, 2019

A must have app, between custom-fields and Mr. Arigato for automation you have endless possibilities for customizing and automating so many processes.

I use Mr Arigato to auto tag as well as auto add products to collections when they meet a specific criteria - such automation saves tremendous time and also prevents mistakes!

I also needed to combine a bunch of fields into one, I asked Bonify support team and they were able to quickly guide me on how to do what I need quickly - THE SUPPORT IS OUTSTANDING

A highly recommend and I don’t usually highly recommend so they really deserve it. Keep up the great work guys.

TRUVAL
United States
4 months using the app
Edited September 3, 2019

Helped me out with a couple of automations that saves me time. Quick and helpful support. I can recommend! Thanks

Lyxdesign.se
Sweden
12 days using the app