Reviews (211)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.

Edited May 28, 2021

I was looking to automate a follow up SMS for manual payments and made it in a couple of minutes. Also they have a really good customer support.

Florini
United States
Almost 2 years using the app
February 12, 2021

This is a really great app for automating various processes on Shopify without having to set up your own server and API calls. It's a very powerful app when you make use of the twig logic as well.

Strathberry
United Kingdom
Almost 2 years using the app
October 5, 2023

When I began using the Arigato Automation app, it was evident that this tool was a game-changer. Designed with utmost precision, it effortlessly bridges the gap between complex tasks and simplified automation, making it an indispensable ally for anyone looking to streamline their operations.

Jeans4you.shop
United States
Almost 2 years using the app
Edited August 11, 2022

Wir haben die App für eine Reihe von Automatisierungen genutzt, das meiste funktionierte selbsterklärend und ohne Probleme, der Support von Patrick über den Chat war fantastisch!!

Prior Season
Germany
Almost 2 years using the app
March 16, 2020

Honestly, this app is so good that it is hard to believe it is available at the price point that it is at.

We've tried other tools, but none of them speak Shopify's language as well as this app does.

Their other apps are super reliable, too!

Goodmylk
India
Almost 2 years using the app
October 4, 2019

This app is fantastic, and as it grows could be the single best app for automation in the store. I used this app to automate our product uploads. I can set the Google Shopping categories, some of my product tags, and set the handle and meta titles. The app's customer services and development team are very responsive and available for live chat during business hours. I had some alterations, and they helped me set less than 24-hours of my original email.

Broken English Jewelry
United States
Almost 2 years using the app
September 10, 2020

This app has saved us hundreds of hours (aka $$$) with automating customer service workflows and I feel like we've barely scratched the surface. The team is super responsive and has helped us create automations that we (frankly) thought were impossible. Probably the best app I can think of for a SMB that's strapped for time and resources but wants big impact.

Healthwick
Canada
Almost 2 years using the app
November 6, 2022

Very powerful app and amazing support team! I highly recommend. I use Arigato on all of my shops, it's been so useful and unlocks the full potential of Shopify when you do not have the Plus plan. I use it to automatically tag products, show most recent best sellers, updated customs metafields, bulk email customers about temporary issues. When I contact the team for help to create workflows, they will respond within 24 hours and often offer to fix the workflow for me (instead or referring me to the knowledge base). It's a must-have app for me and all of my stores.

CHUU
Hong Kong SAR
Almost 2 years using the app
December 11, 2020

Currently on the free trial, not a lot of coding experience, needed quite a lot of help! Kenny was amazing at helping me solve my problem, putting the extra time and effort into great customer service. I'll be moving to the subscription for sure!

PEZU
United Kingdom
Over 1 year using the app
November 30, 2020

I use this app to automate certain workflows on my website my products sell. Great capabilities and saves me a ton of time. Customer service is also very helpful and responds very quickly with 1x1 instructions.

INO Vintage
United States
Over 1 year using the app