Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate tasks such as inventory management, order data transfer, and customer notifications. It's praised for its speed, accuracy, and user-friendly interface. The support team is noted for their efficiency and custom solutions. Despite a learning curve, assistance is readily available. It's especially useful for stores with large inventories, but is beneficial for any store aiming to streamline operations.

December 11, 2022

I've used Arigato on a couple different sites and its miles ahead of Shopify Flow. In fact, often times I've found Shopify's support suggests Arigato as they seem to often have difficulty navigating their own tool, where in the odd occasion that I haven't been able to find our configure an already-build flow from Arigato's easy to navigate library, their support team has something built out for me with explanations included within a few hours to a day.

Would love to give a full 5 stars but I find the arbitrary increase in pricing for Shopify Plus users a bit of an offensive trend in Shopify developers. Increasing the price of an app based on another subscription and not usage is pretty painful and if Shopify ever managed to actually build out Flows competently I'd likely have to set Arigato aside due to the price point.

Herbal Dispatch
10 months using the app
Bonify replied December 12, 2022

Please reach out to the support team to open a discussion regarding pricing. They are able to review on a case by case basis. Our general pricing is based on our historical data that indicates larger stores send a heavier load and have more challenging support requests, even if they're not doing many actions. It's not a perfect concept. I'm glad you like the app, but we also want customers to feel like it's fairly priced for their situation. Let's talk! :)

June 15, 2022

The Arigato team were very helpful in getting me setup with a custom automation I wanted - they edited by code and got it working. The other automations that were based on their default options work great and it easy to use.

United Kingdom
9 months using the app
December 15, 2020

Extremely powerfull app, i am just scratching the surface. Perfect for making your shopify webshop in tune with your specific business needs.

About 2 months using the app
January 17, 2021

Opens up a lot of possibilities for automation. Amazing find. Only thing to note is that there is a bit of a learning curve, but support has been very responsive in helping you out!

Renegade Folk
12 days using the app
Bonify replied January 18, 2021

Thanks for the honest review. It can definitely be overwhelming with all the options, especially when you're first getting started. Often times there's more than one way to accomplish a goal which can be challenging for new users.

Feel free to reach out for help over live chat anytime. The team is always eager to jump in and help. :)