Reviews (528)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

November 21, 2024

The app meets almost all of our needs as a young start-up, but what I treasure the most is the amazing, and quick, support we get. They are very good in explaining processes, providing screenshots, etc as needed. They almost act like consultants in assisting you in accomplishing something that may not be standard functionality.
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As far as functionality, we currently integrate both our UPS and USPS accounts, with several items. We've been able to set it up so it works perfectly in selecting the right package, even when we have a mix of items. Sure it could use an enhancement here or there but this app has made life so much easier for us, and when you're dealing with new accounting apps, etc, that is priceless. Easy 5 stars!

Rampz
United States
8 months using the app
PluginHive replied November 26, 2024

Thank you for your review! We're happy to help you integrate your UPS and USPS accounts and set up the domestic shipping services for your store having Yard game products in the US.

If you have any questions, feel free to reach out!

October 3, 2024

Very good experience with the app so far. Our company is integrating through Fedex for parcel shipping rates and it truly is a seamless integration that returns the exact rates as our Fedex calculator.

The setup process can seem intimidating with so many different settings, but the developer and support teams are quick to identify problems and provide solutions within 24 hours.

PRIME Fitness USA
United States
About 2 years using the app
PluginHive replied October 16, 2024

Thank you for your review! We're happy to hear that the FedEx integration is working seamlessly for your fitness equipment shipping needs. We're always here to support you and ensure everything runs smoothly!

November 22, 2024

App was able to solve some complicated shipping details we had. Support was able to work around a very unique issue I had. Very receptive and was very easy to work with

TileTools
United States
6 months using the app
October 1, 2024

Great app, with even better support! Was a bit lost before I got set-up, but had meeting with their staff and got rolling in less than 30 minutes! Staff was very knowledgable on the challenges in my marketplace, and gave feedback on how I can improve my workflow and optimise my Shopify catalog to improve the customer experience.

10/10 support with a lovely app that I'm looking forward to using for many years to come!

Kamiko
Sweden
2 months using the app
PluginHive replied November 6, 2024

Thank you for your feedback! We're happy to have helped you set up PostNord for your anime and pop culture merchandise store, shipping both domestically and internationally.

If you need any further assistance, feel free to reach out!

November 15, 2024

Just had a very helpful setup call with Manohar. With their assistance this software setup is easier, and it works beautifully.

AllTogetherEnterprises.com
United States
3 months using the app
PluginHive replied November 29, 2024

Thank you for your review! We're glad to help you integrate your UPS and USPS accounts through EasyPost and set up multi-package and shipping rates with estimated delivery options for your store having massage tables and blankets in the US.

If you have any queries, feel free to reach out!

October 31, 2024

Amazing support!

Shipping setup is complex and their support team helped us with every step of the way.
Fast to respond and knowledgeable about everything even obscure New Zealand shipping intricacies.

The app catered for all our needs, with NZ post and DHL integrations.

Barkers
New Zealand
About 1 month using the app
PluginHive replied November 5, 2024

Thank you for your feedback! We're happy to help you integrate your NZ Post and DHL Express accounts and set up the NZ Post International and DHL Express Worldwide services for your clothing store.

Feel free to reach out if you need any further assistance!

October 25, 2024

Really good app which solved our problems with creating custom declarations for Norway. Very good and professional support who guided us through all settings. Highly recommended.

Grilltorget
Sweden
About 1 month using the app
PluginHive replied December 13, 2024

Thank you for your review! We truly appreciate your recommendation.
We're glad to help you integrate your PostNord account and set up the global shipping services for your store having Outdoor Grills and Fireplace in Norway.

If you have any questions, feel free to reach out!

November 7, 2024

I met with Manohar today and she walked me through the app. We had a great conversation and it was helpful to see all functionalities of the app. It is a great solution to what my business is looking for. I am excited to launch our site and see how the app works.

Pet Butler
United States
8 days using the app
PluginHive replied December 3, 2024

Thank you for your review! We’re pleased to assist you in automating shipping with the UPS carrier and setting up multiple package shipments for your clothing store in the USA.

Feel free to reach out if you need any further assistance!

October 4, 2024

By far the best customer service I've had since trying any other shipping app. The step-by-step help via a Zoom call was not expected but extremely appreciated. I'd been struggling by myself trying to navigate other apps so to get such great customer service (and to get my shipping rates finally working correctly) when I was at my wit's end was just terrific. Highly recommend!

Izzie Mac
United States
8 days using the app
PluginHive replied October 16, 2024

Thank you for your kind words! We’re glad to hear our support made a difference in getting your USPS shipping rates working smoothly for your clothing business. We appreciate your recommendation!

October 9, 2024

Great app, easy to follow instructions. Great follow up and assistance on using the app. Amazing customer service, I was able to book a team member straight away to guide me through the app. Manohar was very knowledgeable and helpful with my enquiry. Thank you Manohar !

Marwa Jewels
Australia
About 2 months using the app
PluginHive replied October 18, 2024

Thank you for your review! We're glad the app is helping your jewelry business automate shipping with Australia Post MyPost Business.

If you need further assistance, feel free to reach out!