Reviews (561)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing order fulfillment efficiency and customer satisfaction. It streamlines shipping with major carriers like FedEx, UPS, and USPS, offering features such as accurate rate calculation and easy label creation. The app supports global shipping and complex customs declarations. Merchants praise its user-friendly interface and reliable performance, along with exceptional customer support, including personalized assistance and proactive problem-solving.
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Was with Shipstation for 2 years and just could not swallow how expensive it came up to with the exchange rate. So went on the hunt for a cheaper alternative and so far, I could not be more happy with the switch. It was a bit hard to get used to. Probably because I was used to working with another application but I stuck with it and once I got the hang of it, it's actually WAYYYYYYY better. I love how all the statuses show up in my admins page. So much easier to track my orders. I still have things to learn but the customer service is also A1.
Thank you for your review! We’re glad to have helped you integrate Purolator for your dog clothing business, making tracking orders across Canada and the USA easier.
If you have any questions, feel free to reach out!
I wish the app was more user friendly. But the help from support staff is really great!
So far so good. The support team has been very helpful. The only complaint is in regards to the UI/UX. It would be nice if there was a "back" function to toggle between screens. As it is now, one must go back to the menu and navigate to where one would like to go, even if it's to the previous screen.
Takes a bit to get your store set up correctly and to get your carrier accounts brought over correctly but thankfully they were able to answer all my questions and resolve all my issues with a zoom call with one of there tech support reps. I only give 4 stars because the platform is not very user friendly.
great!
We have used this app for a while. It is great when using Aus Post flat rate satchels. The team are quick to respond to any queries I have, and haven helped adjust rulings etc when needed. The limitation is we were unable to integrate DHL ecommerce account at this time.
I use this app daily and so far it's been mostly good. I do get prompt service from the app people when requested. They really helped me out this past time and went all the way for me to figure out how to get labels to print with our new printing system. I find that the app needs some improvements still as it seems to pull the billing address rather than the shipping address from our customers profiles.
Exceptional assistance with prompt and thorough responses to all inquiries. Timely and highly informative, they diligently explore all issues to discover effective solutions.
we use this app to ship with Fedex. the service that we got was amazing! the guys helped us with the credential process, they were in touch with Fedex and then helped us with the first labels.
This app allows me to set a specific package size for each of my products, which is very important to provide accurate shipping rates. I have only used it for a week, but so far the support team has been super responsive and helpful.