Reviews (523)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

May 6, 2024

Great app, they provide in detail help with a scheduled call if needed, truly appreciated.

Lyfeworldwide
Sweden
3 months using the app
April 26, 2024

Jätte bra hjälp, rekommenderar.

Andami Jewelry
Sweden
6 months using the app
April 17, 2024

I love how the support took time to get on a call with us to fix our issue. Great customer service!

Short Story Wholesale
Australia
10 months using the app
May 23, 2024

Great tool and support! Happy with the product!

Route One Trailers
United States
10 days using the app
PluginHive replied May 29, 2024

Glad the app is helping you ship your trucks and trailer accessories across the US using Ground Services with both UPS & FedEx as carrier options.

April 26, 2024

Great customer service

ROTERO
Sweden
4 months using the app
April 16, 2024

Easy and intuitive app. Incredibly responsive customer support.

Made In Nature
United States
7 months using the app
May 28, 2024

Great service, onboarding is easy with their help. We were able to connect APC service very quickly.

VannaBeltGelv
United States
5 days using the app
PluginHive replied June 5, 2024

Glad to know the app streamlines shipping for your wellness products internationally from the US using APC Postal Logistics - Priority DDU w/DC.

February 19, 2020

Nice app & great customer support!
Beside FedEx they also implemented TNT for us and helped us with the first labels.
Many thanks!

COOPH store
Austria
Over 4 years using the app
Edited October 25, 2021

This app helps me print out shipping labels much faster and more easily than I could otherwise do - a big time saver! The UX could use some work and I can't adjust things manually as easily as I would like (change number of packages for a particular order, for example) but it's still a game changer and very worthwhile. They were always responsive to issues, though I kept running into issues. I requested a video chat and that was the best and most efficient way to solve issues.

Jean-Pierre Weill
Israel
Over 3 years using the app
PluginHive replied January 28, 2021

Thanks a lot for the review and happy to know you are able to print labels faster. We have noted your feedback on the video chat. Thank you.

December 23, 2020

I really had trouble setting up my hard hazardous rules. The help line call me and we used google meet and fixed it. They really are good, best shipping app out there.

Grease
United States
Over 3 years using the app
PluginHive replied December 29, 2020

Thank you for the kind words. Glad to know the app is helping you ship hazardous goods seamlessly.