Reviews (528)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

Edited November 6, 2024

support has been great so far setting up the app.

We got held up switching to Shopify and have just finished setup and about to go live. The Pluginhive support team have been awesome helping us through all our questions. Thanks again!

All Warehouse Supplies
Australia
9 months using the app
PluginHive replied May 16, 2024

We appreciate you sharing your experience. We're glad our support team could assist you in setting up the PH Multi Carrier Shipping Label app for your domestic Australian shipments with Aus Post My Post Business. Your feedback is valued, and we continuously work to optimize the onboarding process. Please don't hesitate to contact us if you have any further questions.

June 12, 2024

Amazing customer service!

Noctoptics
Canada
About 1 month using the app
Edited October 25, 2021

This app helps me print out shipping labels much faster and more easily than I could otherwise do - a big time saver! The UX could use some work and I can't adjust things manually as easily as I would like (change number of packages for a particular order, for example) but it's still a game changer and very worthwhile. They were always responsive to issues, though I kept running into issues. I requested a video chat and that was the best and most efficient way to solve issues.

Jean-Pierre Weill
Israel
Over 3 years using the app
PluginHive replied January 28, 2021

Thanks a lot for the review and happy to know you are able to print labels faster. We have noted your feedback on the video chat. Thank you.

December 23, 2020

I really had trouble setting up my hard hazardous rules. The help line call me and we used google meet and fixed it. They really are good, best shipping app out there.

Grease
United States
Over 3 years using the app
PluginHive replied December 29, 2020

Thank you for the kind words. Glad to know the app is helping you ship hazardous goods seamlessly.

October 11, 2023

The support of the App has been helpful.

Lynnpak Packaging
Canada
About 3 years using the app
June 4, 2024

Excellent service! Sibi helped me connect TNT and calculate shipping at checkout.

Bei House Australia
Australia
About 2 months using the app
October 21, 2021

Great app! We originally found it because we have our own UPS account and use UPS SurePost to ship a lot. The Shopify platform doesn't support SurePost, but Multi Carrier Shipping Label does! The app works seamlessly with everything we have going on and the few issues that have come up and quickly been resolved after contacting support. Highly recommend this app!

We Are Nuts!
United States
About 3 years using the app
PluginHive replied November 2, 2021

Thank you so much for taking the time to leave an excellent rating. Its means a lot.

October 10, 2020

Thank you PluginHive for completing the StorePep setup required to resolve quickly the issue I was experiencing with the labels so I can continue exploring this app. - your quick and efficient support is really appreciated! Thank you!

Le Trio Hockey - DEV
Canada
About 3 years using the app
June 18, 2024

Awesome, Support is listening

Simplified Building
India
15 days using the app
March 14, 2022

I used this app to integrate the shipping fees from dhl express and it works very well. Also support is instant and helpful at responses

e-WOOD Collection
Greece
About 3 years using the app
PluginHive replied April 29, 2022

Glad to know you are happy with our solution. Thank you for recommending our solution for DHL Express.