Reviews (523)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

April 15, 2024

Super helpful support team! Consistently get answers to questions within an hour or two.

Lineage Biomedical
United States
6 months using the app
May 22, 2024

Seems to be a great system once you know how to use it!
Customer service team has been a great help. Thank you.

Sugarless Australia
Australia
7 days using the app
PluginHive replied May 29, 2024

Great to know our app is helping you ship food products with Aus Post MyPost Business & Sendle within Australia.

October 11, 2023

The support of the App has been helpful.

Lynnpak Packaging
Canada
About 3 years using the app
October 21, 2021

Great app! We originally found it because we have our own UPS account and use UPS SurePost to ship a lot. The Shopify platform doesn't support SurePost, but Multi Carrier Shipping Label does! The app works seamlessly with everything we have going on and the few issues that have come up and quickly been resolved after contacting support. Highly recommend this app!

We Are Nuts!
United States
About 3 years using the app
PluginHive replied November 2, 2021

Thank you so much for taking the time to leave an excellent rating. Its means a lot.

October 10, 2020

Thank you PluginHive for completing the StorePep setup required to resolve quickly the issue I was experiencing with the labels so I can continue exploring this app. - your quick and efficient support is really appreciated! Thank you!

Le Trio Hockey - DEV
Canada
About 3 years using the app
March 14, 2022

I used this app to integrate the shipping fees from dhl express and it works very well. Also support is instant and helpful at responses

e-WOOD Collection
Greece
About 3 years using the app
PluginHive replied April 29, 2022

Glad to know you are happy with our solution. Thank you for recommending our solution for DHL Express.

November 17, 2021

I found the best accurate computation of the dimension in this plug in application. highly recommended to all shopify users with problems in getting the dimension shipping cost.

Genesis Healthcare Products Inc
United States
Almost 3 years using the app
PluginHive replied December 14, 2021

Thank you for your kind words. We appreciate your patience and understanding throughout the process.

April 29, 2024

Very helpful and thoroughly explained everything.

Fulcrum Biometrics, Inc
United States
About 2 months using the app
August 31, 2020

The app handle fedex shipping and shipping by zones for my store! This was the solution to handle free shipping to certain zip codes inside LA!

Great service and customer service!

Chiki Chiki Boom Boom
United States
Almost 3 years using the app
August 11, 2021

The support team is fantastic! They quickly respond to requests and guided me through set up via screen share - much more helpful and efficient than communicating via email or chat. The app has all the functionalities we need to ensure shipping costs are based on package dimensions, product weight, and the weight of packaging, rather than product weight and dimensions only.

RMBio
United States
Over 2 years using the app
PluginHive replied August 18, 2021

Thanks a lot for the amazing review. We are happy to hear that our support was helpful and the app is meeting all your shipping requirements.