Reviews (528)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

January 15, 2024

After I installed the app, I had a great conversation with one of their reps and at that time I found that to be able to use this plug in dynamically I had to upgrade to another plan. The next plan was $79, but if you add the plug in subscrition of $9 mer month it comes to about $90 per month which does not make sense for me. All in all the tech support rep offer great customer support. I am going to switch to another platform and will definitely use the PH plugin.

Tangerine Leathercraft
United States
3 months using the app
PluginHive replied January 17, 2024

Dear Ivan,
It's great to know that you are happy with the PluginHive app.
You are correct: live rates at checkout require a Shopify plan with Carrier Calculated Shipping enabled.
Additionally, I would like to confirm that shipment processing, including label generation, fulfillment, and live tracking, is available for ALL Shopify plans.

August 16, 2024

super efficient and helpful call!

PropagationNation
United States
About 4 hours using the app
PluginHive replied August 22, 2024

Thanks for the feedback! We’re glad the call was super efficient and helpful.

If you need more support with UPS Ground or USPS Ground Advantage services, we’re always here to assist!

February 29, 2024

Very insightful and helpful inital call, thank you, looking forward to using it!

Sustainable Canvas
Australia
4 months using the app
February 2, 2024

Very helpful walking me through set up of my account and further assistance offered when my first order comes in. very pleased

Style Avenue Boutique
United States
19 days using the app
January 30, 2024

Advisor was very helpful and explained what I need to do, to get the ball rolling with our requested shipping automation.

Kapiti Hobbies
New Zealand
About 2 months using the app
February 21, 2024

Manohar was very helpful and provided guided assistance on how to integrate Aramex to our Shopify account.

Crafts Dukkan
Kuwait
4 months using the app
June 19, 2024

Excellent customer service!

RummyRoster
Romania
2 months using the app
June 7, 2024

Customer service is exceptional. Manohar walked me through the entire setup process including setting up signature requirements, multi-package shipping estimates and insurance quotes at checkout.

Vector Corrosion Technologies
United States
15 days using the app
January 3, 2024

Just getting setup with the app. I had some trouble getting it setup and the support team has been great!

Wes-Tech Irrigation Systems Ltd.
Canada
14 days using the app
March 8, 2024

Keerthi was amazing helped me so much and made the experience very easy while also being patient which was great. Thank you

Bros In Beards
Australia
7 days using the app