Reviews (530)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

March 5, 2024

Good service.

Dona's Outlet
United States
3 days using the app
January 9, 2024

Super support!

Basta Home
Sweden
About 24 hours using the app
June 19, 2024

Riktigt bra kundservice, fick hjälp med allt bara några minuter efter att jag laddat ner appen. Riktigt smidigt.

Onegrip.se
Sweden
25 days using the app
January 25, 2024

Bra, snabb & hjälpsam support som visade tydligt hur man kopplade mot Postnord

Tazz
Sweden
24 days using the app
April 26, 2024

Jätte bra hjälp, rekommenderar.

Andami Jewelry
Sweden
6 months using the app
February 19, 2020

Nice app & great customer support!
Beside FedEx they also implemented TNT for us and helped us with the first labels.
Many thanks!

COOPH store
Austria
Over 4 years using the app
Edited October 25, 2021

This app helps me print out shipping labels much faster and more easily than I could otherwise do - a big time saver! The UX could use some work and I can't adjust things manually as easily as I would like (change number of packages for a particular order, for example) but it's still a game changer and very worthwhile. They were always responsive to issues, though I kept running into issues. I requested a video chat and that was the best and most efficient way to solve issues.

Jean-Pierre Weill
Israel
Over 3 years using the app
PluginHive replied January 28, 2021

Thanks a lot for the review and happy to know you are able to print labels faster. We have noted your feedback on the video chat. Thank you.

December 23, 2020

I really had trouble setting up my hard hazardous rules. The help line call me and we used google meet and fixed it. They really are good, best shipping app out there.

Grease
United States
Over 3 years using the app
PluginHive replied December 29, 2020

Thank you for the kind words. Glad to know the app is helping you ship hazardous goods seamlessly.

February 9, 2024

L'appel était très instructif et m'a beaucoup aidé avec l'installation de l'application.

Zeina's Hair Growth Oil
Canada
About 2 months using the app
October 11, 2023

The support of the App has been helpful.

Lynnpak Packaging
Canada
About 3 years using the app