Reviews (528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.
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Sibi was very helpful in answering questions related to our setup. Plugin Hive was able to take the place of 2 other apps we were using, therefore, saving us money in the long run. I highly recommend!
Thank you for your feedback! We’re happy that we could assist you in integrating your FedEx and EasyPost accounts and setting up FedEx domestic shipping rates for your store having Coffee products in the USA.
If you ever need additional support, don’t hesitate to reach out!
Great addon! Brings a lot more options for the customer in terms of shipping and rates. the interface is easy to use, and the support to set it up was thorough and very helpful.
Thank you for your review! We're pleased to assist you in automating domestic shipping with your FedEx and Sendle accounts for your Paint supply store in Canada.
Feel free to reach out if you need any further assistance!
I'm happy that everything was explained in how to exactly update payment info and instructions on how to do packages as a batch
Thank you for your review! We're glad we could help you batch print Canada Post shipping labels for your fabric business. If you have any questions, feel free to reach out!
When it works, it works okay, but I am contacting help nearly every day to address issues with their system.
The whole point of paying for an app is to make my shipping faster, and this is not doing it.
Sibi was great! The app process has been great as well so far.
Thank you for your review! We're glad to help you automate shipping with Sendle for your trackable batteries in the USA.
Was with Shipstation for 2 years and just could not swallow how expensive it came up to with the exchange rate. So went on the hunt for a cheaper alternative and so far, I could not be more happy with the switch. It was a bit hard to get used to. Probably because I was used to working with another application but I stuck with it and once I got the hang of it, it's actually WAYYYYYYY better. I love how all the statuses show up in my admins page. So much easier to track my orders. I still have things to learn but the customer service is also A1.
Thank you for your review! We’re glad to have helped you integrate Purolator for your dog clothing business, making tracking orders across Canada and the USA easier.
If you have any questions, feel free to reach out!
In all fairness, I just started using the app, but holly molly their customer service is impeccable! We had a personalized call with one of their agents to set up our account, which was amazing. Their service far exceeds what we have seen with other apps.
Thank you for your review! We’re glad to have helped you integrate your Purolator and Canada Post accounts and set up domestic shipping for your Flower and Fruit Seeds store in Canada.
If you have any questions, feel free to reach out!
I was disappointed with this shipping app on multiple levels. For one, it's not a pleasing dashboard to work within, and could be made to look more modern, but that I could deal with if it worked well as an app.
The frustrating part was not being able to void a UPS label when you've made a mistake. I was not getting a clear instruction from the customer service team on how to go about voiding an label I've paid for and had to figure it out with multiple google searches.
The customer service does respond quickly which I appreciate but not being able to void labels within the app was annoying. Also adjusting the customs details of a product shipping internationally was not evident and I still don't even know if you can do it on the app. If they fix the customer experience on the app, maybe it would be a worthwhile option in the meantime while Canada Post is on strike.
I went with shipstation and the platform has been working well.
Really great customer service. Scheduled a zoom call within minutes of me saying I needed help & worked with to me troubleshoot and learn through doing.
Thank you for your feedback! We’re happy to help set up shipping with Australia Post for your plant-based products store in Australia.
Feel free to reach out if you need further assistance!
Great Customer Service. The team is very responsive and super helpful!
Thank you for your feedback! We're happy to help you integrate your USPS account and set up the USPS Ground Advantage service for your store with Craft items in the USA.
If you have any queries, feel free to reach out!