Reviews (530)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

October 21, 2021

Great app! We originally found it because we have our own UPS account and use UPS SurePost to ship a lot. The Shopify platform doesn't support SurePost, but Multi Carrier Shipping Label does! The app works seamlessly with everything we have going on and the few issues that have come up and quickly been resolved after contacting support. Highly recommend this app!

We Are Nuts!
United States
About 3 years using the app
PluginHive replied November 2, 2021

Thank you so much for taking the time to leave an excellent rating. Its means a lot.

October 10, 2020

Thank you PluginHive for completing the StorePep setup required to resolve quickly the issue I was experiencing with the labels so I can continue exploring this app. - your quick and efficient support is really appreciated! Thank you!

Le Trio Hockey - DEV
Canada
About 3 years using the app
March 14, 2022

I used this app to integrate the shipping fees from dhl express and it works very well. Also support is instant and helpful at responses

e-WOOD Collection
Greece
About 3 years using the app
PluginHive replied April 29, 2022

Glad to know you are happy with our solution. Thank you for recommending our solution for DHL Express.

November 17, 2021

I found the best accurate computation of the dimension in this plug in application. highly recommended to all shopify users with problems in getting the dimension shipping cost.

Genesis Healthcare Products Inc
United States
Almost 3 years using the app
PluginHive replied December 14, 2021

Thank you for your kind words. We appreciate your patience and understanding throughout the process.

August 31, 2020

The app handle fedex shipping and shipping by zones for my store! This was the solution to handle free shipping to certain zip codes inside LA!

Great service and customer service!

Chiki Chiki Boom Boom
United States
Almost 3 years using the app
August 11, 2021

The support team is fantastic! They quickly respond to requests and guided me through set up via screen share - much more helpful and efficient than communicating via email or chat. The app has all the functionalities we need to ensure shipping costs are based on package dimensions, product weight, and the weight of packaging, rather than product weight and dimensions only.

RMBio
United States
Over 2 years using the app
PluginHive replied August 18, 2021

Thanks a lot for the amazing review. We are happy to hear that our support was helpful and the app is meeting all your shipping requirements.

March 28, 2022

It has helped our business to automate the shipments and save time in the process. They also have a technical team that is always willing to answer all questions and constantly work on improvements to the app.

La Portegna Madrid
Spain
Over 2 years using the app
PluginHive replied April 29, 2022

We are so glad to know that the app has been a time saver by automating your shipments. Thanks a lot for taking the time to recommend the app and support.

January 4, 2022

You guys are fantastic. The app is fantabulous as I have been trying different shipping apps which gets things complicated and customer care is not on time. But with your app and your team is right on time to help ur customers out. Thanks again and keep it up.

SOS TREATS
Canada
Over 2 years using the app
October 20, 2020

I used this app to connect Fedex SmartPost to my store! It has worked flawlessly and the support team has helped me with every single step of the set-up.

Bampoo TP
United States
Over 2 years using the app
Edited December 21, 2021

UPDATE - No issues since! The occasional hiccup, but customer service is helpful and the problems are always fixed quickly. UPDATE - There was apparently an error in the system they they updated right away and seems to be working well now. Fast customer service and offered an extended trial for the loss of $. I will update my review again in a month as I do like the options of the app as well as the integration. Fingers crossed no more issues. I installed this app to streamline my shipping and take use of my negotiated rates with Canada Post. The day after my 14 day free trial was over the app advised it was charging one amount, when in reality my carrier account was being charged double! I wouldn't have caught this anytime soon except I needed to log into my Canada Post account for another reason. I'm thankful I did or I would have lost literally thousands of dollars in a month.

Tin & Turquoise Western Boutique
Canada
Over 2 years using the app