Reviews (530)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

April 6, 2023

Excellent customer service at all hours of the day, and extensive options to customize our shipping preferences. Really enjoying this app so far!

glassology
Canada
Almost 2 years using the app
PluginHive replied April 10, 2023

Thank you for sharing your experience with our Shipping App! We are glad to know that our app has helped you optimize your shipping strategy and meet your business goals. Please do not hesitate to contact us if you have any questions or concerns.

Thank you for choosing our app, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team

December 6, 2022

So far I think it's going to be great. Support is wonderful - Shashi Kumar was very helpful! He helped me get the app set up and walked me through answers to my questions.

Sweet Pearl's Ice Cream
United States
Over 1 year using the app
April 27, 2021

We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.

Frubites
United States
Over 1 year using the app
PluginHive replied May 5, 2021

Thank you for taking the time to leave us a review. Appreciate your kind words.

April 4, 2022

We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!

Julia B.
United States
Over 1 year using the app
PluginHive replied June 6, 2022

Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.

Edited October 17, 2022

Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.

Vinyl Pursuit Inc
Canada
Over 1 year using the app
PluginHive replied June 17, 2021

Thank you so much for recommending the app and we’re happy it is helping you operate with ease.

Edited February 21, 2023

Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you

PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!

AZ Glass Supply
United States
Over 1 year using the app
Edited September 8, 2024

UPDATE: …..Still the best ….Don’t any thing else…. Thank you ….for awesome.

What Can I say...hmm....Great app, The best People, We have some many set up problems with our courier of choice but the Guys a Plugin Hive, Sibi & Addina are so good, walks us though the process. I can't thank them enough. So again many thanks for the hours of back and forth conversations.

Cheers Guys.

Yamina Rare Plants
Australia
Over 1 year using the app
Edited February 13, 2023

They've been quick to respond to my e-mails (within 24 hours) and help me get setup with my shipping needs. They've also been quick to establish zoom calls in order to better understand the issue. My use case is very niche, so it did require me to go through about 3 service reps before my issue was fully understood and resolved.

But still, very impressed with response times and willingness to jump on a call to solve problems.

Furniture Drop
United States
Over 1 year using the app
January 18, 2022

Keerthi was great support, very helpful and patient with setting up the back end. Plugin quite simple to use actually once you get used to it. More automated features would be great.

IRYSS
Ireland
Over 1 year using the app
PluginHive replied February 22, 2022

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.

March 17, 2021

Awesome app it worked perfectly to connect my store to DHL, customer care is very kind and efficient!

Nitacollection
Italy
Over 1 year using the app
PluginHive replied March 24, 2021

Thanks for leaving us a review. Glad to know you are able to connect to DHL easily and ship faster. We are with you in your entrepreneurship journey.