Reviews (523)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

June 15, 2023

Introduction session was great. Every single time I mail them with questions and problems, I get answers back within a few hours.

This is how customer service should be done. I am so extremely pleased with the app and it's support! Has saved me many, many hours when sending tons of packages.

Snusforsale
Sweden
5 months using the app
January 20, 2022

I have been using this appt o calculate shipping charges. There are some very handy features like the automation rule which i was not aware of. Prathyusha, from the team, was very patient and helpful to help me set up the app. Thank you so much.

Emperor Akbar Cardamom
India
5 months using the app
April 11, 2024

This app is full of great features. I do not regret trying it the first time. Thank you to the support team. Easy to communicate and very professional. I highly recommend this app. An outstanding thanks to Manohar.

ESP
Canada
25 days using the app
February 14, 2023

This is our companies first e-commerce store. The team at PH have been extremely helpful all along the way when questions & issues arised in the setup of our store's shipping. They are always quick to respond also.

Mick Tighe 4x4 & Outdoor
Australia
5 months using the app
February 22, 2024

Answered all of our questions and walked us through the app. Easy to use and great communication.

NiTOR Performance
United States
3 months using the app
April 26, 2021

Great support Team! Very responsive and effective. The app is also very helpful! Our team is saving a lot of time being able to manage orders using this service! Thanks

Grillz.com
United States
5 months using the app
PluginHive replied May 5, 2021

Thank you so much for your valuable feedback. We are glad to know that, you are happy with our product and service. It means a lot to us.

July 1, 2021

Good set of features and the support team are always there to help our business. Most importantly, the app allows you to charge a separate shipping fee for every item in the same order, very useful for small businesses.

Luvabel
Canada
5 months using the app
PluginHive replied July 14, 2021

Thanks so much for your feedback! We are always happy to help you with your shipping through our app and will make sure that you have a seamless experience in shipping.

February 13, 2023

Great customer service and easy to use!
They followed up after I sent and request for customer service, and within 30 minutes I had a link for a Zoom call. All issues and questions were resolved!

Wood Wellness
United States
5 months using the app
March 9, 2023

The PluginHive team really is first rate! If you are looking to bring in carrier rates and need a solution like this I think you will find the PH MultiCarrier app to be great value.

Tucker & Bloom Bags
United States
5 months using the app
PluginHive replied March 9, 2023

Thank you for your feedback on the PH Multi-Carrier Shipping app!

We're happy that we were able to help you with displaying real-time UPS and APC Postal Logistics rates at the Shopify checkout.

Please do not hesitate to contact us if you have any questions.

Happy Shipping with PluginHive!

April 14, 2022

Wonderful support and great patience for each and every of my question even if it is not related to them. Worth for money and customer support people are available any time to help.

Reo-Mart
India
5 months using the app
PluginHive replied June 28, 2022

We are so glad to see your valuable review! This will keep us motivated!