Reviews (522)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting shipping efficiency and customer satisfaction. It integrates smoothly with Shopify, supports multiple carriers, and simplifies generating shipping labels for various shipment types. The app automates and customizes shipping tasks, enhancing operations significantly. Merchants also commend the reliable performance, accurate rate calculations, and exceptional customer support available via email, phone, and Zoom, which aids in setup and troubleshooting.

June 16, 2025

Great customer support. Touseef was great at walking me through the entire app and how everything works!

Down Decor
United States
5 days using the app
PluginHive replied June 24, 2025

Thank you for your review! We're glad to help you integrate your UPS account and set up domestic and international shipping rates for your store, selling sleep and bedding essentials in the United States.

If you have any questions, feel free to reach out.

March 11, 2025

The app is pretty tricky to set up as there's not much info to guide with the set-up but the support i received from a support person called Touseef helped me clear it up and now the app is working well and has live rates and allowed me to create customised freight charge auromations.

Vienna Beverages
Australia
27 days using the app
PluginHive replied March 17, 2025

Thank you for your feedback! We’re glad our team member could assist you in automating domestic shipping with your TNT Australia account and setting up Shipping Rates for your store, specialising in Coffee products and other beverages in Australia.

If you have any questions, feel free to reach out!

February 13, 2025

Great service, great communication from this team! I recently caused an issue where i couldn't get any shipping rates to show on my website.
Sagar was able to help me fix the issue and guide me through many of the question I had over a zoom call. Amazing team thank again for the awesome service!

NextGen Collectors
Australia
About 1 month using the app
PluginHive replied February 28, 2025

Thank you for your review! We're glad to help automate your shipping with Australia Post MyPost Business, TNT Australia, and FedEx, including Insurance and Signature on Delivery for your Numismatic Collectable Coins store.

If you have any questions, feel free to reach out!

May 12, 2025

It was really nice, Keerthi especially helped me out sort a lot of things that i didn't know of, as a first time user. very easy to operate too.

Urban Fits
India
4 days using the app
PluginHive replied May 28, 2025

Thank you for your review! We’re happy to have assisted you in integrating your BlueDart account and setting up the domestic shipping services for your Clothing store based in India.

If you ever need additional support, don’t hesitate to reach out!

June 27, 2025

I sent a help notice and received a call back within 5 minutes. They walked me through each step of the process. A+ service. Excited to try this service out.

Love's Jerky Co.
United States
About 2 hours using the app
PluginHive replied July 14, 2025

Thank you for your review! We’re glad to support you in automating domestic shipping using your FedEx account and setting up FedEx One Rate for your USA-based store specialising in meat and snacks. It's great to hear that you’ll be integrating USPS soon as well.

If you have any questions, we’re always here to help!

Edited January 27, 2025

they were all very helpfull, at first i had trouble with the integration of the platform but they callme several times till get the problem solved, great app and great team!!! will be keeping the app for long time.

pisco caur
Chile
8 months using the app
PluginHive replied January 29, 2025

Thank you for your feedback! We're happy to hear that our team helped resolve the integration issue. We're glad to help you integrate your Australia Post MyPost Business account and set up the domestic and international shipping services for your store, selling Wood-Crafted products in Australia.

Feel free to reach out if you need any more assistance!

July 10, 2025

Simple, easy to navigate and very supportive staff!

Pump Stations Direct
Australia
Almost 3 years using the app
PluginHive replied July 16, 2025

Thank you for your review! We’re happy to assist you in automating domestic shipping with your TNT Australia account and setting up Shipping services for your store, specialising in Pump Station products in Australia.

If you have any questions, feel free to reach out!

July 3, 2025

Very good support, and a wide variety of functions, very easy to set up Royal Mail.

Gothic Spirit
United Kingdom
About 22 hours using the app
PluginHive replied July 16, 2025

Thank you for your review! We're glad to help you integrate your Royal Mail account and set up the carrier-calculated shipping rates at checkout for domestic and international shipping for your store, specialising in Fashion Accessories, based in the UK.

If you have any questions, feel free to reach out!

May 27, 2025

Sibi Faroz did a great job giving a presentation plus explaining different available features. He made the entire process so much easier.

Stayput Anchor
United States
About 12 hours using the app
PluginHive replied June 5, 2025

Thank you for your review! We’re glad to assist you in automating domestic shipping with your FedEx and UPS accounts for your store, specialising in Poles and Accessories based in the United States.

If you have any questions, feel free to reach out!

June 24, 2025

The app was easy to use and set up. Requesting help was easy and quick.

AA Products Inc
United States
1 day using the app
PluginHive replied June 30, 2025

Thank you for your review!

We’re glad to support your U.S.-based store in streamlining UPS shipping, whether it’s displaying accurate rates at checkout or seamlessly splitting single orders into multiple packages within the app, all while shipping pickup truck accessories and spare parts within the United States.

If you need any assistance, feel free to reach out anytime!