Reviews (530)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.
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Great app. Wonderful customer support. Anindo was very helpful. It's easy to install, customize, and use.
Great and timely customer service
The app is useful for processing bulk shipping labels and we received helpful customer service right away!
I just started the process with PH for my carrier automation. Sashi Kumar from PH was helping me to set my carrier and rules for the store. He was very nice and calm and attended me several times to solve my problems. I would love to continue the journey with PH. I would say the best support team they have.
When the app works well it's simple and easy to use. However, it constantly has issues with displaying rates at checkout. It will randomly stop working and support takes forever to address the issue. This results in a ton of lost revenue for the period it isn't displayed. *UPDATED REVIEW*
I'm changing this review to 1 star as they still have not fixed the same issues that plague this application. I've been contacted by a member of the team and was told the issues I'm experiencing have been fixed. Yet, here we are, months later experiencing the same issues.
The best customer support and really easy to use app. The best if you live in Australia 11/10. !!
The support team has been so helpful and responsive while we were setting the app up. They are quick to answer questions and really help with troubleshooting.
Thanks for taking out the time and reviewing us. We’re glad to hear that you are happy with our our customer support team.
The team at PluginHive including Addina & Sibi were a great help when it comes to support and advice when setting up the application.
The best support, Addina fix my issue to calculate the freight with my TNT account. This service is really good I will recommend 100% to use this app. Thanks Addina for your help and support
Thank you for taking the time out to recommend the app. We are glad that we were able to help in setting up the TNT rates for weekends and public holidays for you.
Pretty new to this app - haven't actually completed an order with it yet but the IT analysts help me sort out some problems I was having with the set up. They were very patient. Hopefully it's smooth sailing from here on out!