Reviews (519)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

August 27, 2024

Excellent customer service. Arranged for a Zoom meeting where the representative guided us through each step to customize and integrate our shipping preferences accordingly.

BPZones
United States
3 days using the app
PluginHive replied September 2, 2024

Thank you for your feedback! We’re glad the Zoom meeting helped you customize and integrate UPS shipping for your USA-based sports items and t-shirts business.

If you need further assistance, feel free to reach out. We're here to help!

July 30, 2024

This app is going to solve all of my shipping needs, and my support call for setup was AMAZING. Great support, great product!! I can' t wait to start shipping

Kristi Palmer
United States
5 days using the app
PluginHive replied August 2, 2024

Thank you for your feedback! It was nice talking to you and helping you set up USPS for domestic deliveries and DHL for international shipments, as well as assisting with packaging for your arts and paper prints business. If you need more help, just let us know. Happy shipping!

August 29, 2024

Great customer support!
They provide shipping and Label solutions in one APP

Shipwine.com
United States
16 days using the app
PluginHive replied September 13, 2024

Thank you for your feedback! We’re glad to hear you appreciate our all-in-one shipping and label solutions.

We’re pleased that our app is meeting your needs for accurate rate calculations and bulk fulfillment with FedEx and UPS. If you need any further assistance, just let us know!

October 17, 2024

Sibi was super helpful and made set up a breeze.

NOBLE
United States
1 day using the app
PluginHive replied October 28, 2024

Thank you for your review! We're glad to help you automate shipping with UPS for your Brewery business in the US.

If you have any questions, feel free to reach out!

July 26, 2024

Just got the app, had a quick training with support. Looks like a very powerful app, well though out. Have to try it out still, but it's exactly what we were looking for - taking our product weights and sizes and choosing the appropriate box sizes and calculating shipping rates. Great customer support !

Shop Firwin
Canada
2 days using the app
PluginHive replied July 31, 2024

Thank you for your feedback! We’re happy to hear that our app is the right tool for your Canadian insulation products business, making it easy to manage product weights, box sizes, and UPS shipping rates for both domestic and international shipments. If you need any further assistance, please don’t hesitate to reach out!

September 12, 2024

Sibi Fixed all my issues very fast and was very friendly, thank you very much. App works great. UPS connection was easy.

DC Audio
United States
About 17 hours using the app
PluginHive replied October 15, 2024

Thank you for your feedback! We're glad to hear that you found our app easy to use with the UPS Ground service for your audio equipment store.

If you have any further questions or need assistance, feel free to reach out!

September 24, 2024

Thank you for wonderful help :)

LEONÍ
Sweden
About 1 month using the app
PluginHive replied October 16, 2024

Thank you for your feedback! If you have any further questions or need assistance, feel free to reach out!

August 13, 2024

Very good app and excellent, prompt customer support. Highly recommended.

Houseofparts
Singapore
25 days using the app
PluginHive replied August 19, 2024

Thank you for your review! We’re happy to hear that our app is helping you efficiently ship your electrical components internationally with FedEx.

If you have any further needs or questions, please feel free to reach out.

September 27, 2024

Keerthi is an amazing person and was extremely helpful in setting up shipping methods for my shopify store. I highly recommend PluginHive Applications as they have thought of everything!

Australian Opal Cutters and Pearl Divers
Australia
About 1 hour using the app
PluginHive replied October 15, 2024

Thank you for your review! We're happy that we could help you automate shipping with Australia Post MyPost Business for your high-quality handcrafted Australian Opals, Black Opals, and Pearl Jewellery. We appreciate the recommendation!

If you have any more questions, feel free to reach out!

May 27, 2024

I've been using this app for well over two years now and am very satisfied. I use it for shipping globally on both Canada Post and UPS. There have been a few hiccups or bugs over time but have always been impressed that someone is there on the other end of a support request email, even in their early morning hours half a world away. Well done.

9point8
Canada
About 2 years using the app
PluginHive replied May 29, 2024

Glad to know the app simplifies domestic shipping using UPS Standard and international shipping using Canada Post Tracked Packet for your bike components.