Reviews (530)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.
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Very fast customer support and helped with setting and answered all queries I have
So far, so good! I had a little trouble trying to get it up and running all by myself. I sent a message to support and was able to connect with Sibi, who was extremely helpful with the setup. I have only been using this app for a short time, in preparation for launching our online store, but I feel very positive about the prompt and thorough technical support I have received. I will try to update my review after I've been using the app for a few months.
The app that saved my store. This is the only app that connects with my DHL account. The support is very professional and quick.
Exceptional assistance with prompt and thorough responses to all inquiries. Timely and highly informative, they diligently explore all issues to discover effective solutions.
Really nice app and excellent customer service, they help you out until you have everything set up. Very happy with the app and the service
Thank you for taking out the time to leave us a review and It is great to know that the app is all set up and you are good to go.
Within an hour of downloading this app I received a personalized phone call from Support. Jon was very professionally and knowledgeable about all things related to the app. We had multiple follow up calls/zooms in order to get our shipping dialed in for our new store. It was great to have somebody walk me through each step. Highly recommend this app!
Thank you so much for recommending the app and appreciating our service. I am glad to be able to help you setup the application for your Shopify store. Appreciate your kindness and patience.
They literally had my shipping setup and running in 5 minutes. Much easier than using shopify shipping.
The team has been exceedingly helpful in making sure that the app works for you and solve any shipping problems you have. They have gone over and beyond the ordinary to demonstrate how to solve my particular shipping problems, even if that assistance my takeaway business from them. I do appreciate the unselfish support they have been giving me consistently.
Thank you so much for the amazing review. We’re glad we were able to help you with your shipping problems.
Perfect. Very Good help. Pratyusha helped me a lot and everything works perfectly! This is going to make life so much better.
So glad to hear that the app is going to make your life so much better. Thank you for taking time and leaving us a review !! This means a lot to us:)
Excellent on call customer service!