Reviews (520)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

February 17, 2023

Very helpful support and fast response times. This app helped us integrate our UPS account and get accurate rates at checkout for multiple countries, service types, and custom box sizes, etc. I would recommend.

Trippy Outdoor
United States
12 days using the app
September 7, 2023

Very convenient and great customer support/training. You can batch print order details and shipping labels.

Stars + Honey
United States
11 days using the app
March 25, 2022

Just setup the app. I appreciated the instant assist from Pratyusha to setup my account. Great customer service. I will rate again once I get to use the app.

Naturally London
United States
11 days using the app
PluginHive replied April 29, 2022

Glad to know that our support was helpful in setting up FedEx and Stamps in the app. We’re excited to have you onboard. Thank you so much for your kind words.

June 9, 2023

Thanks a lot ! A customer service has contacted me thru Zoom lead me along how to use their app! The app is brilliant providing excellent services. Recommand!

Nikaneko
United Kingdom
11 days using the app
June 27, 2023

I was having queries about using the shipping methods. PluginHive was incredibly responsive to answer my questions and also jumped on a zoom call and walked me through the entire process. Very much apprcieated.
Thanks

FloraHealthca-en
Canada
11 days using the app
January 23, 2023

Adina is extremely helpful & knowledgeable, support is immpresive and i am subscribing. Recommended for fellow Indians for excellent support by Sibi & Adina.

Prokare
India
11 days using the app
September 5, 2023

Exceptionally good support and walked me through the process. I was able to get it setup quickly. Sibi was awesome!

Natural Zing LLC (Wholesale)
United States
10 days using the app
September 14, 2023

Très bon service, support rapide et efficace. Application bien développer et fonctionnel.

Game Changer Hockey
Canada
10 days using the app
January 13, 2022

Support was fast and good! thanks to Addina for helping me add a shipping carrier that we needed. Truly speedy.

Spicewell
United States
10 days using the app
PluginHive replied March 10, 2022

We are happy to know that you are satisfied with our continued support. Also, glad to know that you could add the carrier of your choice and enjoy easy and smooth shipping experience.

December 12, 2022

Shashi Kumar was so helpful and promptly answered all of my questions. He walked me through a few things to give me a better understanding of how the app works and now I feel confident using it. Thank you so much!

Maxine Makes
United States
10 days using the app