Reviews (530)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

July 24, 2021

Easy interface, helpful instructions and an amazing customer support. They are extremely helpful. Highly recommended!

Pickie Store
Czechia
14 days using the app
PluginHive replied August 11, 2021

Thank you for taking time out to review and recommend the app and we’re glad our support team could help.

June 1, 2021

The app is just what we were looking for for our store shipping needs, and the customer service is excellent. We had an issue the customer service representative was so very helpful and guided us until we had the issue solved. Thanks.

ZAPATERIA CHIC
Spain
13 days using the app
PluginHive replied June 14, 2021

Thank you so much for sharing your experience with us, we are glad to know that you are happy with our support and App.

September 21, 2022

I use this app daily and so far it's been mostly good. I do get prompt service from the app people when requested. They really helped me out this past time and went all the way for me to figure out how to get labels to print with our new printing system. I find that the app needs some improvements still as it seems to pull the billing address rather than the shipping address from our customers profiles.

Smart Earth Camelina - Canada
Canada
11 months using the app
January 15, 2020

Nice App! They helped me with integration of DHL express and also in the label generation. Great Customer Support.

HEMANT & NANDITA
India
13 days using the app
October 18, 2023

Very helpful and exactly what we needed.

Toomey's Seasoning
United States
13 days using the app
May 5, 2023

I was able to configure my post carrier accounts without any issues. Happy with the support given thank you

Em J Empire
Australia
13 days using the app
April 29, 2022

Great app. The team is very friendly and helpful. They helped with setting up the software and removing the shipping rates from checkout. The beautiful thing about this app is that you have all your shipping carriers in one place and you can check the shipping rates easily instead of inputting the shipping information into multiple places.

NewSmile Canada
Canada
13 days using the app
December 2, 2021

I asked for help setting up shipments, and got a call from them shortly after. Really efficient support. Thanks to Bilal for patiently helping me figure out how to set up the app.

Lucrezia Torchio
Italy
12 days using the app
PluginHive replied February 16, 2022

Thank you so much for leaving us a review. We are happy to know that your were able to set up the app and are happy with the service. Wish you good luck.

January 11, 2021

The level of support this team provides in beyond 5 stars. They are super responsive and got my question sorted out very quickly. The app itself looks very strong and I'm excited to use it.

Devoteewear
Canada
12 days using the app
PluginHive replied January 13, 2021

Thank you so much for taking the time to leave us this amazing review. We are glad to know that you are happy with our products and support.

February 17, 2023

Very helpful support and fast response times. This app helped us integrate our UPS account and get accurate rates at checkout for multiple countries, service types, and custom box sizes, etc. I would recommend.

Trippy Outdoor
United States
12 days using the app