Reviews (519)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

February 23, 2023

I just installed the app and before I knew I got a call from customer support and they helped me to understand the use of the app and connect ups to the app with no issues great customer service!!!
Thank you Sibi!!

Custom Treats
United States
About 20 hours using the app
February 8, 2023

Great customer service very responsive, and dealt with my setup and queries the same day. thanks again

Wood Panel Co
United Kingdom
About 18 hours using the app
September 15, 2023

Very easy onboarding and call

Direct Value Dispense
United States
About 16 hours using the app
Edited June 9, 2023

Very good and proactive support team. My issues were resolved promptly with great professionalism. I recommend this product for all Shopify users.

AndSomeWood
Canada
About 14 hours using the app
August 31, 2023

The app is working as described, and the customer service has been extremely helpful.

Compass Survival And Medical
United States
About 10 hours using the app
October 19, 2023

Customer service was very helpful and got my issue solved quickly with no hassle.

miiksii
United States
About 10 hours using the app
February 23, 2023

I tried to set it up on my own first but didn't succed but fortunatly Shashi Kumar from customer service called me and asked if I wanted any help. So professional! I love that support and he helped me get everything right and now it runs very smooth. Love this app!

Vfitsweden
Spain
About 8 hours using the app
October 6, 2023

IT was very helpful and this app makes shipping very easy ship your order

Suvidha Fashion
India
About 7 hours using the app
September 1, 2023

Sibi was a big help. Amazing outfit, they resolved my problem and stayed on the phone with me for about half an hour!
Thank you.

RelyAid Tattoo Supply
United States
About 4 hours using the app
March 21, 2023

This app allowed us to start offering multiple shipping options not afforded to us with our previous app. We were able to talk with PH associate during installation and set up which made this process much simpler. Have not used this particular app much yet. But, the PH FedEx app worked flawlessly for us in the past. So, we are confident this one will as well.

Competition Werkes
United States
About 4 hours using the app
PluginHive replied March 26, 2023

Thanks for your positive review! We're happy to hear that our app has helped you offer more shipping options. Our app is reliable, and we're always here to help if you have any questions. Thanks for choosing us, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team