Reviews (519)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

September 14, 2023

Sibi was very helpful on my onboarding call. Very helpful with my questions on changing package sizes and weights.

Corny Keg
United States
About 4 hours using the app
April 24, 2024

Great.

Perry's Provincetown
United States
November 1, 2023

Representative was extremely helpful guiding me through the app. I had no clue what I was doing, and now I feel confident to use the service. Thank you!

Carosello Pasta
United States
About 2 hours using the app
May 4, 2022

シンプルでわかりやすく使いやすいと感じます。英語なので不安もありましたが、サポートも丁寧にしていただきましたので、安心して使うことができそうです。基本機能はすぐ理解できました。これからもっと勉強して使いこなしたいと思います。

Joy Jewel
Japan
About 1 hour using the app
PluginHive replied June 28, 2022

We are so glad you are happy with the app and its features. Also great to know that the app is easy to understand. Thanks a lot for your kind words! We are excited to see your feedback!

June 21, 2023

Very Useful app, and they have an excellent customer support
recommended to anyone have international orders

SAVANNA
Kuwait
About 1 hour using the app
December 10, 2021

The customer service team was very helpful to walk me through the process. Highly recommend. This was mainly to use the SurePost via UPS account and the Multi Carrier shipping label app will work perfectly for me.

CODEOFBELL
United States
33 minutes using the app
PluginHive replied February 3, 2022

Thank you so much for taking time and leaving us an amazing review. We are happy to know our app has helped you to display UPS SurePost rates and is matching your shipping requirements. This means a lot to us.

September 7, 2023

Works great so far! Unfortunately had incorrect credentials for parcelforce, but once we received the correct ones, Tauseef from PH MultiCarrier wasted no time to jump on a Zoom call and set the whole thing up for us, works seamlessly now! I've been looking to get away from copy and pasting address details from Shopify Order Page into Parcelforce for at least the past year! Finally I have an app that actually works! Thanks for all your help guys!

One Pound Juice
United Kingdom
2 minutes using the app
June 26, 2023

So far, so good! Sibi contacted me shortly after I signed up to assist with teaching me the platform. I was on a videocall within minutes. I felt so supported and I think this app will work perfectly for what our business needs. 10/10 customer service.

drapedspaces
Canada
October 10, 2024

Peppy J's
Australia
2 months using the app
PluginHive replied November 5, 2024

Thank you for your review!

October 18, 2024

Still Kelly
Canada
About 1 month using the app
PluginHive replied November 5, 2024

Thank you for your review!