Reviews (528)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

August 29, 2024

Great customer support!
They provide shipping and Label solutions in one APP

Shipwine.com
United States
16 days using the app
PluginHive replied September 13, 2024

Thank you for your feedback! We’re glad to hear you appreciate our all-in-one shipping and label solutions.

We’re pleased that our app is meeting your needs for accurate rate calculations and bulk fulfillment with FedEx and UPS. If you need any further assistance, just let us know!

July 29, 2024

Sibi was great help! He got in contact with me right away and helped me understand the issue and fixed it for me!

The Ethos Studio
Italy
25 days using the app
PluginHive replied August 1, 2024

Thank you for your feedback! We’re glad that Sibi was able to assist you with displaying DHL Express Worldwide shipping rates at your Shopify checkout for your Italy-based clothing store.

If you have any more questions or need further assistance, we’re here to help!

July 4, 2024

Sagar and Touseef has been excellent in their service and guiding me. I was using another App and another shipping company before I engaged Plug-In Hives.
They were patient and helpful. Finally, I have installed the App and replaced the Shipping company too.
I did a trial run with Sagar and Touseef over two evenings and now I am ready to go.
I find their app to be very good too. It is very comprehensive and matched and integrate with the Australian Post system and my Shopify portal seamlessly.
I have to say I would strongly recommend PHives to anyone.
Best Wishes to the Team!

Red Jade Online Store
Australia
8 months using the app
PluginHive replied July 15, 2024

We're glad our app simplifies deliveries within Australia for your delicious food products and displays domestic rates perfectly for Aus Post ensuring your customers see the shipping cost upfront.

November 4, 2024

Awesome support!

Havsglans
Sweden
3 days using the app
PluginHive replied November 5, 2024

Thank you for your feedback! If you have any further questions or need assistance, feel free to reach out!

June 25, 2024

This add-on app is very helpful in retrieving our shipping rates and generating shipping labels.

Pluginhive's support is also top-notch and know their way around Shopify.

Sibi in particular has been tremendous in his approach and I can't recommend them enough.

John Dickinson

Emerald Dental Works
Canada
Almost 4 years using the app
PluginHive replied July 16, 2024

Thank you so much for your fantastic review! We're thrilled to hear that our app helps display UPS shipping rates & print UPS shipping labels for your dental products shipped within Canada using UPS Standard services.

We appreciate your recommendation of our app!

June 27, 2024

We've been using this app for a couple of years now and it has never let us down. It's easy to use, reliable and saves us a lot of time preparing UPS shipments.

SoloDallas Europe
Belgium
About 4 years using the app
PluginHive replied July 15, 2024

We're glad our app simplifies domestic and international shipping for your Belgian music business with UPS Standard and displays accurate rates for UPS Standard.

July 18, 2024

Manohar was absolutely amazing in helping me get all my shipping figured out!! honestly couldn't have done without him, he was very good at explaining and setting up all the different shipping boxes and volume and making sure the right box was calculated of the shipping so no one is over or under charged, very grateful for the call!

One Strike Fire Starter
United States
24 days using the app
PluginHive replied July 22, 2024

Glad to hear our app helps handle multi-package domestic shipping with real-time UPS Ground rates for your US fire starter business.

July 30, 2024

This app is going to solve all of my shipping needs, and my support call for setup was AMAZING. Great support, great product!! I can' t wait to start shipping

Kristi Palmer
United States
5 days using the app
PluginHive replied August 2, 2024

Thank you for your feedback! It was nice talking to you and helping you set up USPS for domestic deliveries and DHL for international shipments, as well as assisting with packaging for your arts and paper prints business. If you need more help, just let us know. Happy shipping!

August 13, 2024

Very good app and excellent, prompt customer support. Highly recommended.

Houseofparts
Singapore
25 days using the app
PluginHive replied August 19, 2024

Thank you for your review! We’re happy to hear that our app is helping you efficiently ship your electrical components internationally with FedEx.

If you have any further needs or questions, please feel free to reach out.

September 6, 2024

Touseef gave us very good service.

Vitchi Vilani
Norway
About 1 month using the app
PluginHive replied October 15, 2024

We're happy that the app simplified shipping for your fitness and gym wear using PostNord MyPack Home within Norway.