Reviews (564)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting shipping efficiency and customer satisfaction. It streamlines multi-carrier shipping operations with features like accurate rate calculation and easy label creation for multi-package orders. The user-friendly interface integrates seamlessly with carriers such as FedEx, UPS, and USPS. Exceptional customer support is often highlighted, with quick, helpful responses and personalized assistance, including setup help and knowledgeable troubleshooting.

Edited June 9, 2023

Very good and proactive support team. My issues were resolved promptly with great professionalism. I recommend this product for all Shopify users.

AndSomeWood
Canada
About 14 hours using the app
August 31, 2023

The app is working as described, and the customer service has been extremely helpful.

Compass Survival And Medical
United States
About 10 hours using the app
October 19, 2023

Customer service was very helpful and got my issue solved quickly with no hassle.

miiksii
United States
About 10 hours using the app
April 3, 2024

The app seems simple to use. They also have a great customer support team which helped answer all my questions.

Wholeleaf Tea Co.
United States
About 8 hours using the app
February 23, 2023

I tried to set it up on my own first but didn't succed but fortunatly Shashi Kumar from customer service called me and asked if I wanted any help. So professional! I love that support and he helped me get everything right and now it runs very smooth. Love this app!

Vfitsweden
Spain
About 8 hours using the app
October 6, 2023

IT was very helpful and this app makes shipping very easy ship your order

Suvidha Fashion
India
About 7 hours using the app
September 1, 2023

Sibi was a big help. Amazing outfit, they resolved my problem and stayed on the phone with me for about half an hour!
Thank you.

RelyAid Tattoo Supply
United States
About 4 hours using the app
March 21, 2023

This app allowed us to start offering multiple shipping options not afforded to us with our previous app. We were able to talk with PH associate during installation and set up which made this process much simpler. Have not used this particular app much yet. But, the PH FedEx app worked flawlessly for us in the past. So, we are confident this one will as well.

Competition Werkes
United States
About 4 hours using the app
PluginHive replied March 26, 2023

Thanks for your positive review! We're happy to hear that our app has helped you offer more shipping options. Our app is reliable, and we're always here to help if you have ...

September 14, 2023

Sibi was very helpful on my onboarding call. Very helpful with my questions on changing package sizes and weights.

Corny Keg
United States
About 4 hours using the app
May 8, 2024

I had a stellar experience with Shree. Her professional approach, clear communication, and effective problem-solving skills exceeded my expectations. She is a true asset to the company.

FITMATTERS
Sweden
About 2 hours using the app
PluginHive replied May 10, 2024

We are thrilled to help you handle your PostNord international tracked letter shipments from Sweden and prepare the necessary customs documents like CN22 & CN23. We are here ...