Reviews (528)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.

Edited April 16, 2021

After some difficulties with installation, Anindo hosted a Zoom meeting and helped me with all setup issued and explained the functionality of the app. I have installed many Shopify apps across several stores over the years, and have never had as close of assistance as with Anindo. Thank you

Acacia Grove
United States
6 days using the app
PluginHive replied April 19, 2021

Thanks you so much for taking out the time to leave us a review. We’re glad we could be of help and trust that this app will streamline your shipping process.

March 21, 2023

This app allowed us to start offering multiple shipping options not afforded to us with our previous app. We were able to talk with PH associate during installation and set up which made this process much simpler. Have not used this particular app much yet. But, the PH FedEx app worked flawlessly for us in the past. So, we are confident this one will as well.

Competition Werkes
United States
About 4 hours using the app
PluginHive replied March 26, 2023

Thanks for your positive review! We're happy to hear that our app has helped you offer more shipping options. Our app is reliable, and we're always here to help if you have any questions. Thanks for choosing us, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team

January 3, 2022

The App is quite convenient to integrate multiple carriers calculation into the cart. Most issues are due to the carriers' platform connection. Coach Anees gave me fast and effective support to figure out the issues. Make it simple without painful experience.

direcXource
United States
5 days using the app
PluginHive replied February 22, 2022

Thank you so much for sharing your experience with us. We are so glad to know you are happy and satisfied with our app and support.

March 15, 2022

I enjoy being able to get all of my carriers rates in one place and the customer service has been legendary.

Rigpacks
United States
5 days using the app
PluginHive replied April 13, 2022

We’re glad to know that you are happy with the app getting all the carrier rates at one place. Thank you for your appreciation. Remember that we are always here for you.

September 14, 2023

Sibi was very helpful on my onboarding call. Very helpful with my questions on changing package sizes and weights.

Corny Keg
United States
About 4 hours using the app
Edited December 19, 2021

I am Kan Guo, and I have been running an e-commerce business for five years. I love your APP of Multi Carrier Shipping Label; it is really awesome. He is very close to our usage scenario. But after getting to know you these days, I would like to make the following comments to you in particular and hope to modify and upgrade your program to make it more powerful. --The adjustment suggestions for Shipping Lable are as follows
1. It is necessary to modify the name in ITEM in the APP. This is because the ITEM on the website is often used to promote website keywords, but when it is used for actual shipment, it is not recognized by the customs of some countries.
2. The unit price and total price of the product must be adjusted in the APP. The reason for this is very complicated, but trust me it is very necessary. If the price cannot be modified, your APP will not be able to be used. -- Regarding the total adjustment of the transportation of dangerous goods and ordinary goods.
I noticed that your APP could define the nature of each product, including whether it is a dangerous product or chemical, etc. However, this information was not used as the basis for the final calculation of freight. We need a comprehensive algorithm that can calculate load because some transportation companies do not accept the transportation of dangerous goods. For example, when two products A and B appear in the customer's shopping cart simultaneously, A is a product with a battery, and B is a standard product.
1. When A and B belong to the same warehouse, we usually combine A and B into one package and ship it. Therefore, the package should be carried by a company that allows the transportation of dangerous goods. Thus, the APP should present to the customer a freight quotation that enables the transport of hazardous goods company. And calculate the freight based on the combined weight of A and B.
2. When A and B do not belong to the same warehouse, the App should give a comprehensive freight quotation based on the shipping addresses of A and B. The combination of A's freight and the freight of B can be presented to the customer. When shipping simultaneously, it can split an order for two or more shipments and finally print two or more shipping labels of different shipping companies. --The logical improvement of the comprehensive calculation ability of the freight of the same order issued by different products.
From my point of view, there will be multiple calculation logic. I think users should be allowed to edit their differences based on their usage habits or differences in policies and laws of countries and regions. These are my summarize; I hope you can improve your App. Thank you for your reading. Sincerely & Regards

ALIENTECH
China
5 days using the app
July 26, 2022

Have received stellar support in a timely manner to all the issues that I had. A lot of the key features are included along with many more that we didn't even know we would need. Very well priced too!

Monarch
Australia
5 days using the app
January 30, 2023

Shashi was very helpful in explaining the app and helping me configure it to my needs. Thank you so much!

Elissa Sharin Designs
United States
5 days using the app
January 23, 2023

Sibi is such a great helper for me.

The call has been absolutely fantastic!

Thank you so much for your help.

BRYCE Art
Thailand
4 days using the app
July 12, 2021

Prathyusha's meeting and guidance was very helpful. She was able to walk me through the set-up processes very quickly.

Lensbaby
United States
4 days using the app
PluginHive replied July 22, 2021

Thanks a lot leaving us a review. We are glad to know that we were able to help you with a walk through of the app and the UPS SurePost rates.