Reviews (564)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting shipping efficiency and customer satisfaction. It streamlines multi-carrier shipping operations with features like accurate rate calculation and easy label creation for multi-package orders. The user-friendly interface integrates seamlessly with carriers such as FedEx, UPS, and USPS. Exceptional customer support is often highlighted, with quick, helpful responses and personalized assistance, including setup help and knowledgeable troubleshooting.

May 27, 2024

I've been using this app for well over two years now and am very satisfied. I use it for shipping globally on both Canada Post and UPS. There have been a few hiccups or bugs over time but have always been impressed that someone is there on the other end of a support request email, even in their early morning hours half a world away. Well done.

9point8
Canada
About 2 years using the app
PluginHive replied May 29, 2024

Glad to know the app simplifies domestic shipping using UPS Standard and international shipping using Canada Post Tracked Packet for your bike components.

June 24, 2024

This is by far the best shipping automation app I have ever used. This app has allowed me to scale my company dramatically and efficiently over the past year since I have been using it. Not to mention their customer service is INCREDIBLE. Touseef has hopped on a zoom call with me several times within 5 minutes of my request to solve the problem. This level of support is VITAL to run an online fulfillment business of any kind. 11/10 !

110% Nutrition
United States
Over 1 year using the app
PluginHive replied July 16, 2024

Thank you for your feedback! We're thrilled to hear our app has helped scale your supplement business in the USA, Canada, and worldwide by automating UPS shipping. We're here to support you every step of the way!

October 17, 2024

Sibi was super helpful and made set up a breeze.

NOBLE
United States
1 day using the app
PluginHive replied October 28, 2024

Thank you for your review! We're glad to help you automate shipping with UPS for your Brewery business in the US.

If you have any questions, feel free to reach out!

August 29, 2024

I have rarely, if ever, received better customer service then we received from Touseef. Really amazing, as we had a small issue on our end, and we are tech dummies, in trying to set up the app with him and he walked us through it in a few calls. I would highly recommend this service and this App.

Tijon
United States
13 days using the app
PluginHive replied September 13, 2024

Thank you for your review! We’re glad to hear that you found our service exceptional and that the setup process was smooth.

It’s wonderful to know that our app is effectively managing your perfume shipments with USPS and FedEx. If you have any more questions, feel free to reach out.

January 22, 2025

Mycket hjälpsamma, tusen tack:)

Wisst Store
Sweden
About 1 month using the app
PluginHive replied January 29, 2025

Thank you for your review! We're glad to help you integrate your PostNord account and set up the domestic shipping services for your store, shipping Silicon Rings for kitchen induction hobs in Sweden.

If you have any questions, feel free to reach out!

June 25, 2024

This add-on app is very helpful in retrieving our shipping rates and generating shipping labels.

Pluginhive's support is also top-notch and know their way around Shopify.

Sibi in particular has been tremendous in his approach and I can't recommend them enough.

John Dickinson

Emerald Dental Works
Canada
Almost 4 years using the app
PluginHive replied July 16, 2024

Thank you so much for your fantastic review! We're thrilled to hear that our app helps display UPS shipping rates & print UPS shipping labels for your dental products shipped within Canada using UPS Standard services.

We appreciate your recommendation of our app!

May 20, 2024

Sibi was great help when we needed assistance with a roadblock we ran into.

App functions great for what we need and helps our customers manage shipping better than Shopify will allow!

Coastal Plains Meat Company
United States
Over 2 years using the app
PluginHive replied May 22, 2024

We're thrilled to hear that our app has been helpful in shipping your food products with UPS Ground within the US.

November 4, 2024

Awesome support!

Havsglans
Sweden
3 days using the app
PluginHive replied November 5, 2024

Thank you for your feedback! If you have any further questions or need assistance, feel free to reach out!

June 27, 2024

We've been using this app for a couple of years now and it has never let us down. It's easy to use, reliable and saves us a lot of time preparing UPS shipments.

SoloDallas Europe
Belgium
About 4 years using the app
PluginHive replied July 15, 2024

We're glad our app simplifies domestic and international shipping for your Belgian music business with UPS Standard and displays accurate rates for UPS Standard.

July 4, 2024

Sagar and Touseef has been excellent in their service and guiding me. I was using another App and another shipping company before I engaged Plug-In Hives.
They were patient and helpful. Finally, I have installed the App and replaced the Shipping company too.
I did a trial run with Sagar and Touseef over two evenings and now I am ready to go.
I find their app to be very good too. It is very comprehensive and matched and integrate with the Australian Post system and my Shopify portal seamlessly.
I have to say I would strongly recommend PHives to anyone.
Best Wishes to the Team!

Red Jade Online Store
Australia
8 months using the app
PluginHive replied July 15, 2024

We're glad our app simplifies deliveries within Australia for your delicious food products and displays domestic rates perfectly for Aus Post ensuring your customers see the shipping cost upfront.