Reviews (523)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

June 18, 2024

Awesome, Support is listening

Simplified Building
India
15 days using the app
June 12, 2024

Amazing customer service!

Noctoptics
Canada
About 1 month using the app
June 5, 2024

Managed to set up UPS connection flawlessly. We received great help from support. Great overall experience, would recommend 100%. Were not able to set up RoyalMail due to technical issues on their end with unavailable API but still received a thorough walkthrough on how to bridge this problem for our future reference. Thank you

Nae Aesthetics
United Kingdom
3 months using the app
May 20, 2024

Sibi was great help when we needed assistance with a roadblock we ran into.

App functions great for what we need and helps our customers manage shipping better than Shopify will allow!

Coastal Plains Meat Company
United States
Over 1 year using the app
PluginHive replied May 22, 2024

We're thrilled to hear that our app has been helpful in shipping your food products with UPS Ground within the US.

May 17, 2024

Love this App. It is great for businesses that ship packages with various weights and sizes. Dimensional weight pains for shippers are relieved with this multi carrier app. I hope that one day they will allow subscribers to connect with carriers using their negotiated rates. Excellent customer service!!!

Barouke - The WoodCrafters Gallery
United States
About 2 years using the app
PluginHive replied May 21, 2024

Glad to help you display accurate domestic and international rates for your US furniture business.
With USPS Ground Economy/Advantage (with insurance) and UPS, FedEx & DHL Express for international orders, you're all good to go!

June 4, 2024

Excellent service! Sibi helped me connect TNT and calculate shipping at checkout.

Bei House Australia
Australia
About 2 months using the app
July 2, 2024

Keerthi was of great help! was extremely polite and listened to everything i was after. fabulous experience and very nice to speak to!

Jawhara Official LTD
United Kingdom
About 21 hours using the app
PluginHive replied July 15, 2024

We're happy our shipping app helped your UK based Abaya business expand internationally with UPS by displaying accurate rates for UPS international shipments.

May 27, 2024

Fast and very helpful service. I definitely recommend them.

American Tile Depot
United States
3 months using the app
Edited November 6, 2024

support has been great so far setting up the app.

We got held up switching to Shopify and have just finished setup and about to go live. The Pluginhive support team have been awesome helping us through all our questions. Thanks again!

All Warehouse Supplies
Australia
9 months using the app
PluginHive replied May 16, 2024

We appreciate you sharing your experience. We're glad our support team could assist you in setting up the PH Multi Carrier Shipping Label app for your domestic Australian shipments with Aus Post My Post Business. Your feedback is valued, and we continuously work to optimize the onboarding process. Please don't hesitate to contact us if you have any further questions.

May 21, 2024

Support was great.

TimberlineFresh
United States
4 months using the app
PluginHive replied May 29, 2024

Glad to know our app is helping you ship live pet food fast and reliably using the UPS Next Day Air service within the US.