Reviews (528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance business efficiency and scale operations. They value its seamless integration with major carriers, accurate shipping rates, and features like automatic package selection and custom declarations management. The app is praised for its reliability and user-friendly interface. Exceptional customer support is also frequently highlighted, with issues often resolved within 24 hours.
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good help, good support on how to use tha app!
Glad to hear our app simplifies shipping for your Swedish BMW parts business and displays rates for both PostNord (domestic parcels) and DHL Freight (for larger parts), ensuring a smooth delivery experience.
Sibi was extremely helpful! Easiest customer service I've ever experienced on Shopify :)
Very helpful in getting the app set up and working for us. Great customer service.
We're happy to help your US coffee business offer speedy deliveries with Stamps USPS Priority Mail within the US and ensure customers see clear rates on the checkout page.
Började med appen och fick direkt hjälp med en värdefull genomgång via zoom!
Tack för din feedback! Vi är glada att vi kunde hjälpa dig med att integrera ditt Postnord-konto och ställa in inrikesfrakt för dina Wellness-produkter i Sverige.
Om du någon gång behöver mer hjälp, hör gärna av dig!
Sibi my tech support gentleman today was an absolute superstar. I had a number of problem I had to rectify, that in reality should have taken two zoom call. It was a race against time and cool as a cucumber he kept his composure under pressure. On top of this he supplied all the information I need to make my own changes in the future not that i think I'll have to as my calculation is now set up perfectly!! Thank you Sibi, i couldn't be any happier with the service. five star all the way.
Great service and support from their team to understand the app
Happy to know our application helps your Hong Kong based microalgae business handle domestic and international shipping with Hong Kong Post.
Great service to use if you need to intergrate UPS Surepost! Quick service if there is a problem.
We're pleased that the app is automating your domestic firearms shipping needs using UPS Ground and UPS SurePost. Thanks for choosing PluginHive.
I can't say it is good or bad as I haven't had a chance to use it yet. But here is the problem I have been charged for it and I haven't even set it up yet. The free trial isn't a free trial if you haven't trial it. And it isn't free if you are billed for it.
Dear Decking Supplies Online Team,
I understand your concerns regarding the billing and the free trial period.
Shopify manages all billing and payments for the app, including the free trial, which is available for 14 days. The app was installed on your store on June 27th, 2024, and uninstalled on July 13th, 2024, which exceeds the free trial period.
As a gesture of goodwill, we are willing to process a refund as soon as we receive the amount from Shopify. We would appreciate another opportunity to demonstrate how our app can save you a lot of time.
Please let us know if you have any further questions or concerns.
Best regards,
Team PluginHive
The support representative was very helpful and went way above and beyond my expectations by helping me setup my store so I can make sure I am not undercharged or my customers overcharged. This app provides a service that you simply cannot match anywhere else and I highly recommend it. Their customer support is top notch.
Great support!
We appreciate your feedback! We’re glad we could assist you in integrating your NZ Post account and displaying accurate NZ Post shipping rates for your vegetables and fruits store in New Zealand.
If you have any questions, feel free to reach out!