Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
August 7, 2019

You cannot put a fixed rate greater than 9999 in one currency.

Over 3 years using the app
BOLD replied August 7, 2019

Hi there! Thanks so much for your review. We're always looking for ways to improve of products' functionalities and this is something I'll pass along to our developers to see if we can include it in a future update.

Please don't hesitate to reach out if you have any further questions from here!

August 16, 2020

I understand the need of a company to upsell but I felt my intelligence offended.

The support supposed to be quick and painless instead, after weeks of waiting from my first email, it was all a back and forth of emails in which yet didn't fix all issues that I've uncounted with this app.

When I've received the last email with the sentence "to be more specific it can be hidden using CSS", this is practically the end of this thread of emails. As a Next Issue Resolution your support has more to learn because I should come back writing and ask what the code is to add to the CSS. If I would, probably I'll receive an email advising again the service for the customization of the CSS and the placement picker - which I'm not looking to buy and another 1-2 days to might resolve my issues.

Too much effort for simple things. However the agents, dealt with the issues politely and with manners.

United Kingdom
8 months using the app
October 7, 2020

Initially a big fan of the app and service but after I requested my currency picker be installed for the second time on a new theme they told me I needed to pay $30 USD for the custom coding. As a new start up that's not a cost I can justify, so I will switch to an app that is actually free with no hidden costs.

Alpha Strength
5 months using the app
BOLD replied October 8, 2020

Thank you so much for your review. I'm glad to hear that you enjoyed the app and the service. We appreciate the feedback on the pricing for the installation.
If paid custom coding isn't in the budget for your startup, we also offer free comprehensive guides on our Help Center for you to make the changes to the liquid files your self. I recommend checking them out, and if you run into any questions our Multi-Currency experts would be happy to assist you over Live Chat.

December 24, 2019

Hello Team,

I tried multi currency app. It works fine except at checkout page. I have followed all the instruction as mentioned here: https://support.boldcommerce.com/hc/en-us/articles/115002592626-Multi-Currency-Code-Install-Instructions
It did not help me. Please guide me if I need to do any further steps.


Phoenix Jewel Inc.
5 months using the app
BOLD replied December 27, 2019

Hello Ankit. Our Multi-Currency app is designed to work to change the prices of your currency on all of your products, except for on the checkout page since it does not have access.

If you're interested in having customers check out in their currency as well, you'll just need to download Bold Cashier as well, as they integrate together to provide this functionality.

You can find Bold Cashier on the Shopify app store! You can also reach out to our customer service team for more information on this. :-) Happy selling!

Edited March 13, 2018

This is about Bold`s Cashier checkout. Cashier its a ”need” if you want the app Multi Currency. But Cashier is far from finnished. We are very pleased with their customer service. They have helped with the Currency app and graphic wishes. However, in this mode we can not give them the highest rating. This because of their simple payment solution. They do not have Apple Pay, Samsung Pay, PayPal, Amazon Pay, Ali Pay, Gift Card Payment. They only have simple card payment. When (if) they intigrate all payment functions that a webshop should have 2018 we will give them higher rate. But as it is now we are dissapointed.
Customer these days want to have an easy, safe, fast payment gateway. Only creditcard payment is very late 90`s. Well lets hope BOLD Commerce listen to this so that we dont have to go back to Shopify checkout - though Shopify ckeckout have alot that Bold cashier checkout don`t have.

Wixbuy Bikes
5 months using the app
Edited February 13, 2020

Update 1 - we have been using this app for 2 months now, awesome customization support from the team, it serves the purpose

Update 2 - Just be careful, we love this app, but seriously they went and changed our theme without our knowledge and destroyed it completely, we had to re-install our old theme and re-work everything, app is good but they need to work on their company processes. We are very sad to downgrade our rating to 3 stars for this data breach

Smart Sourcing
3 months using the app
May 8, 2018

why the currency picker do not show up? I have done all the work including the code, what should I do next?

Hong Kong SAR
27 days using the app
Edited August 14, 2019

I don't like that you cannot remove extra decimal places, so your pricing will show as $15.00 USD instead of $15 USD.

Seems like this could be an easy implementation, idk why they don't allow you to change this. I have a feeling I'll end up removing it soon since the customization is so limited.

United States
15 days using the app
BOLD replied August 15, 2019

Hi there! Thank you for taking the time to leave us this review - your feedback is extremely important to us.

Unfortunately, removing the decimals is not something that our app can do on its own as this needs to be available for merchants who are using cents. However, as our specialist Nikki mentioned, you can certainly reach out to one of our partners who would be more than happy to discuss this customization for you!

We hope to offer something like this in the future, and very much appreciate your feedback. There are some styling customizations that we are able to do on a support level, but unfortunately more complex customizations fall outside of our scope.

March 14, 2019

how many country currency it support? how many country currency it support? how many country currency it support?

11 days using the app
BOLD replied March 14, 2019

Hey there! Our Multi-Currency app supports over 150 different currencies. I've asked that somebody from our support team reaches out to you in order to help you set it up. :-)

October 12, 2020

I wish the currency will stay until the checkout because it always goes back to the default currency.

Today Apparel Co.
1 day using the app
BOLD replied October 13, 2020

Thank you for your review! We really appreciate the feedback and we are always looking into ways we can improve our app! This is a feature that would really be helpful to have on Bold Multi-Currency.