Multi Lingo , 75 reviews

Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited November 7, 2018

THE MOST DISTURBING AND SHOCKING CUSTOMER SERVICE. When I emailed the developer to ask for help, he cancelled my subscription out of spite, making me lose over 40 hours of work! And still keeps charging me for the app! Don't even try editing the app on Safari as all you get is a sign saying that you have to enable cookies to use it, even though they are already enabled. The translations the app provides are a joke, even though they advertise it a translating app. You will have to key in HUNDREDS OF THOUSANDS OF WORDS yourself if you want to make sure the translations are correct (which defeats the point of the app!), and that includes system words. Generating the confirmation e.mail in several languages is an absolute debacle, made even harder by the lack of help from the developers, their pedantic attitude and rude e.mails. When I solved the problem with outside help, the developer said he would cancel my subscription and asked me to deleted my review! STAY AWAY from this app!

The Eye Corner
United Kingdom
5 months using the app
daxanema replied March 7, 2019

Merchant (accidentally) messed up the Shopify code while trying to manually translate the Email templates. She blamed it on my app and while I was in the process of fixing the problem, she revoked the staff access and gave me a one star feedback. Despite the extremely negative feedback, she insisted on keeping my app herself. I offered her the choice between keeping my app or keeping her feedback, she chose the latter.

July 18, 2017

Absolutely crap app. Only translates a few back end scripts. NO blogs, NO products, nothing else. Owner/seller refuses any refunds. Illegal to refuse refunds, on apps not working as advertised.

Caringmother Cn Australia
5 months using the app
daxanema replied March 7, 2019

Merchant didn't read the app store description nor the Mutli Lingo documentation and mistook my app for a website auto translator.
Despite this, she kept my app for 5 months and then requested a refund for the whole period. After I declined, she posted this feedback.
Of course, Multi Lingo allows the translation of blogs, products, pages, sections, checkout, notifications and theme texts.

May 7, 2018

Absolutely crap. All it says is 'enable cookies' whenever you try to use the app.

(Yes I know about cookies and they are enabled)

United Kingdom
26 minutes using the app
daxanema replied March 7, 2019

Third-party cookies have to be enabled to use Multi Lingo. I added some additional explanatory text to avoid misunderstanding.

April 29, 2017

Its a terrible app. BIG WARNING!!!!!! If you instal the app in your shopify theme, and remove it again...its still codes from LINGO left on your site - and distroy codes !!!
So big huge warning! Dont download this!

About 12 hours using the app
daxanema replied March 7, 2019

Merchant didn't read the documentation, nor did he ask any questions.
Mutli Lingo creates a special multi-language version of the merchant's theme (a COPY) - the original theme will always remain untouched. This is clearly mentioned throughout the app in several different places - for example right next to the button you need to click to create the Multi Lingo theme. On top of that, you can also uninstall the Multi Lingo code from a Multi Lingo theme.

November 15, 2017

Useless interface. Makes it all impossible to understand (:

Grey Stores
United States
31 minutes using the app