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Multi Vendor Marketplace

Multi Vendor Marketplace

Developed by Webkul Software Pvt Ltd

127 reviews
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Price: $10.00 – $45.00 / month Free Trial: 14 days More info
  • Converts your store to a full fledged marketplace.
  • Per sale commission charged by merchant or admin.
  • Seller (or vendors) can have their profile and collection page.

This module is a great tool to convert your shop into a fully functioning marketplace. It facilitates the process of adding sellers and keep track of their sales. Sellers (or vendors) can have their own profile and collection page with variety of products. Admin (or merchant) can easily set individual commission and global commission for all the sellers.

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Features:


  • Admin can set global commission for all the sellers & can also set separate commission for individual seller.

  • Admin can also have category commission.

  • Admin can add new sellers through CSV file

  • Admin and seller, both can upload products and its variants through CSV file

  • Admin can assign existing product to the seller

  • Admin can choose the shop type.

  • Admin can easily send reminder to seller for unfulfilled orders.

  • Admin can set category wise commission .

  • Admin can allow/disallow seller to have tax on their products

  • An extremely amazing feature of Multivendor marketplace is “Reminder Feature” to remind the vendor for order fulfillment. In this ,once the order is placed by the customer ,the Admin can send reminder to the vendor for order fulfillment & an automatic mail will be sent to the vendor.

  • Admin to seller invoice and seller to customer invoice is also available.

  • Seller can have their own ‘Profile Page’ on the store

  • Admin can change the layout of the Seller Profile Page.

  • Customer can rate the Seller from the Seller Profile Page.

  • No security or access right issue, as only admin can login from backend.

  • App is Multi-lingual with Weglot

In Shopify Multivendor Marketplace App , we have introduced the much awaited feature of INVOICE. Now in Multivendor Marketplace app admin and vendor both can generate invoice from their respective ends

Commission Management: Commission is the admins share in the seller's order.

Multivendor Marketplace lets the store admin to add global as well as individual commission for the seller.

Global Commission : This will be applicable for all sellers.

Individual Commission for Seller : If admin want to have different commission rate for different seller then can do it with individual commission.
*Also the commission can be a fixed amount or percentage wise as well for both global as well as individual commission.

Tax Distribution -

In multivendor marketplace admin can choose to distribute the tax on the product in three ways :

Admin only : Whole product tax will be given to the admin.

Divide Between Sellers : Whole product tax is divided proportionally between the sellers.

Proportion Between Admin & Seller : Tax distributed proportionally amongst the admin and the seller.

Sellers Orders -

Sellers can easily manage the orders through the 'orders' from the seller account. From here, seller can view all the orders placed and can check the status.


  • Seller can get the order status update .
  • Seller can keep the track of order.
  • Seller can fulfill the order from "orders" page .
  • Seller can view the mode of payment through which customer has paid for the product.

Event Based Notification Mails-

With Shopify Multivendor Marketplace following mails will be sent for the event :


  • Mail to Admin for seller request approval/disapproval.
  • Mail to Admin for product approval/disapproval.
  • Mail to seller when the order is placed.
  • Mail to customer about the order fulfillment.
  • Reminder mail to sellers for the order fulfillment.

Supported Featured Apps

Multivendor Shipping : Now We have introduced Shipping in Multivendor Marketplace App which will enable the admin to configure shipping methods from his end for vendors and vendors can configure the shipping methods on the basis on price or Weight of the product.

Multivendor Seller Buyer Chat : We are here to bridge the gap between buyer and seller/vendor by this app which will enable them to communicate through this app. Now the buyer and the seller can communicate directly to each other.

Multivendor Ask A Question : Now customers can ask questions related to the products directly from the vendors of the products. Both admin can vendors will be able to view and answer the questions asked.
And admin can view the whole conversation history between buyers and sellers and much more.

Multivendor SMS Integration - Clockworks : Shopify Multivendor Marketplace app can now be integrated with Clockwork SMS tool for sending automated messages. For newly placed orders to admin as well as to vendors.

Multivendor Seller Membership : This feature enables you to charge a membership fee from your sellers.

Demo Link Details for Multivendor Marketplace App

https://multivendor-marketplace-2.myshopify.com/admin

Username : johndoe@webkul.com

Password : demowebkul

The list of other apps developed by Webkul :

1) Shopify Multivendor Marketplace

2) Shopify Product FAQ

3) Shopify Product Zipcode Validator

4) Shopify Latest Tweet

5) Shopify Facebook Wallfeed

6) Shopify Social Network Tabs

7) Shopify Product Flag

8) Shopify Odoo Connector

9) Shopify Purchase Management

10) Stock Notifier

11) Ask A Question

12) Pack Product

13) Product Differentiator

14) Product Auction

15) OTP on Cart

16) Gift On Order

17) POS Local Delivery App

18) Events, Offer, News Slider App

19) Birthday Reminder

20) Product Dreamlist

21) Support Helpdesk - UVDesk

22) Gift On Order

23) OTP On Cart

24) Restaurant Table Management

25) Crowd Funding

25) Mobixlab

Support

Webkul is known for its proactive support, if you have any doubt/query , please raise a ticket at https://webkul.uvdesk.com/ or write to us at shopify@webkul.com

Its been months that people are using our app and are satisfied with the features and the kind of prompt support that we provide for our app. We are still in the process of creating new and more advanced features for our app that will help our buyers to gain more and more profit. The apps are now trusted by 1000+ users which have almost around 8000+ vendors with over 20000+ products and have successfully delivered 30,000+ orders. We are still counting on numbers...

Multi Vendor Marketplace reviews

127 reviews
  1. 5 stars (95 reviews)
  2. 4 stars (5 reviews)
  3. 3 stars (6 reviews)
  4. 2 stars (7 reviews)
  5. 1 star (14 reviews)

I have had the app for over 3 months and it is still not up and running. I have contacted support several times about the different issues. My case is always after they send a reply email saying to ready the instructions. I am paying the top rate each month for the number of vendors I have listed on the APP but there is no support.

So I have several vendors, loads of product and more to go on each month but no app to get it all together.

However the APP is good in principle but it will not do what is claimed because of the lack of support in setting it up. To many broken links and loops going in circles.

posted

One of the apps that have the most utility

posted

I edit rating from 3 to 2. although I read all reviews before I decided to use the app, I've been patient. At their request I considered to change my first review rating better and tried to work with them. I am in the U.S. their response's speed, mainly Nitika, is sometimes a next day due to a time lag, no response over the weekend. sometimes, 2 days, sometimes answered all, or didn't answer all my questions, which really not working. she mentioned I can be connected via phone over the weekend. nobody responded. they have US call number but nobody responded, so I called them in India if they didn't answer my tickets.

if you think to use this app, you need to know:
their commission is computed on the price, so, a third party app or Shopify code are not affected. generally, sellers expect a commission is based on the final price. but this app doesn't compute a discount, so, you or sellers have to manually change price and compare at price for a limited time sales.

On seller's page, there are no sorting feature of products. imagine your sellers have lots of products, a buyer has to go through many pages. I asked to add it, I was told this is a paid order.

there are some product custom fields available in the app. I found errors on the front-end and opened the tickets. she fixed only some products. I have no time to check a single product whether they properly fixed or not since I no longer rely on. Finding error and bugs is not my job. Until they fix, I can't even start an operation. I'm still waiting for her response.

I ordered some custom feature without knowing their problem. one of these was delivered with critical problems. they haven't answered yet. I don't suggest to order custom paid features. Basically, until you ask a question, they don't explain in advance. thus, you will be surprised when you knew you lost some features for exchange since you were not informed beforehand.

My developer complains about their API as well.

Unfortunately, I feel that they are not thinking Shopify app users are important and respectful. My surprises are countless. they know their customer services are poor since they are looking at the reviews. they just don't improve their supports' quality, instead, ask to increase rating...

posted

Im liking the support we are getting from Nitika and crew. they are very much prompt to respond, and the app so far is working fine and we are still putting things in order. Thank you Nitika

posted

This application provides us with a chance to grow our business into something bigger than we orginally imagined. It offers a detailed functionality which can be customised to your preference.

It has taken some time to get familiar with but, once you have taken in the detail and found your way around the configuartion of the app, it is easily managable in conjunction with your shopify theme.

Very pleased.

posted

We shall rate the support 0-1 level . Why ?

1. The software is not upto the mark,
2. There is no automatic installation,
3. There is no support available from app builder in India,
4. They never attend phone, they are very egoistic,
5. They are very slow in support
6. They say it is saas model support , you cannot get any help from them after installation, they never help you in support , they make thousands of reason in not to support you and demand money even for chatting in skype 25 USD for each 30 minutes chat in skype. Have you ever seen such mockery in internet that vendor charge you for chat in skype without any product support. This is pathetic greedy vendor. We had a live very bad experience of 15 days. Nikita finally did not support for full configuration, they leave you at your self service and they know that you cannot do without their help. Then there is no meaning of Saas model of payment when the support is so bad. We could not even used the service for 10 days because it did not worked at all.We have uninstalled and not happy with the services and support. A greedy Webkul company who does not take care of its own customers

7. The support staff are arrogant, egoistic and very bad, they will tell you to raise only tickets , but never resolve your case, there is no escalation matrix, directors never like to see escalation or respond the complaints.

8. It has very pathetic services and support.

Never buy the Webkul product, we suffered huge, you will too suffer badly.

posted

se o app funcionace com rapides seria o melhor dos 3 disponiveis no shopify , minha notra baixa se deve a lentidão do sistema, se o app funcionace com rapides ao cadastrar e editar produtos seria realmente a melhor app de ecomerce, tenho perdido alguns vendedores que desistem de cadasytrar tamanha é a lentidão para cadastrar e editar produtos, ja pedi suporte algumas x para melhorar a velocidade da app e estou aguardando esta melhora assim que melhorar isto sera o melhor app por enquanto somente uma extrela devido a lentidão quando melhorar esta lentidão com certeza farei uma nova revisão

posted

Very good support. It is by email ticket but they are always very helpful and responsive (during the week) . Lots of great features in the app but I do wish we could more easily control the look of the seller profile pages and directory. It would be great to allow shoppers to be able to sort through the sellers to find the one they are looking for.

posted

Highly, highly, highly recommend using Webkul Marketplace App for Shopify! I tested out both when I was starting (BOLD and WEBKUL) and liked more of what Webkul was providing "out-of-the-box" and also what they were offering with their paid upgrades. It was more in alignment with what we were trying to accomplish for our business, so we went with them.

It took a bit of a learning curve to get started but Neha and the Webkul support team were happy to answer any questions.

The support response is really quick. If there was a bug or issue I noticed - they really went after resolving it... most often in 24 hours or less.

The bottom line is the app works. It provides your vendors a great opportunity to list their products and sell through your site. That's the most important thing any business will want and the Webkul APP puts you in a great position to succeed in that way.

What I have been really appreciative of - and it's taken me 4 months of working with them before writing this review - THEY ARE NOT COMPLACENT! Webkul is continuously making upgrades and improvements that CHANGE THE GAME. Example, they recently came out with a Shopify SYNC App so you can now sync all your products with your vendors Shopify store. In my opinion, this is amazing.

They're also on the cusp of releasing a huge upgrade to their dashboard and primary service - improvements it's app users will be appreciative of - but in general just a great sign for a company you want to partner your technology with - one that is continuously making strives to do better.

I'm sure everyone will have a different experience - but mine simply stated is this.
1. This APP works and you can feel confident that it will continue to do so
2. The support is very willing to fix any issues and make any changes and they're always quick to respond. For best results - communicate your issues clearly - but expect a quick response.
3. This company is continuously IMPROVING their service. The amount of upgrades they've made in just the 4 months I've been with them is really impressive - and they're all great upgrades to the service!!

I would highly recommend using this as your marketplace app on Shopify. I certainly have not been disappointed - actually quite the opposite. I feel REALLY GOOD knowing I have brought on a great company to work with our business!

Thanks Webkul Team, keep up the great work!

posted

This app works *most* of the time in the most frustrating ways possible. It has created more headaches for my store than it has solved, and I finally felt compelled to write a review after the most recent one sent me over the edge and made me look stupid with both my customer and my sellers.

I recently found that the app does not collect about 2% of my order data, which results in the seller not being able to see an order that a customer has placed. Big problem. Once I caught it, I was able to inform the sellers to rush out the products to customers, but I really only caught it by chance due to the volume I'm doing (which isn't even that much).

Other big pains:
* The app is developed by some folks in India who do not have 24/7 customer support. Over a recent holiday weekend for India, I was without support for a variety of issues for four days (sent tickets Friday afternoon my time, didn't hear back from app vendor until Tuesday morning my time)
* The app claims to do "seller payments" ... that's really not true. It only lets the seller put in their banking info so you can manually wire them money. I found this out too late, after I had promised sellers that we could do automatic payments, and now I have to go back on my word.
* The password reset function doesn't work sometimes. As a result, my seller has been locked out of their store since Friday (due to lack of support mentioned above)

I had hoped that this app would facilitate my entire back-end until I was making enough revenue to build a custom one. Since I can't pay sellers through it, I can't get the seller shipping to work, and more ... I just use it as a fancy secure way for sellers to push data to Shopify. Had I known it would be this much of a headache, I would've rather done all of that maintenance myself and avoided using this app. Now I'm stuck with it and I'm writing this review in hopes of spurring the developer to put some work into it.

EDIT: I am downgrading my review from 2 stars to 1 star.

After a week of troubleshooting the issue with the dev team, in which they'd claim the issue was fixed and it wasn't (really hard to continuously troubleshoot an issue with someone whose hours don't overlap with yours at all), my store has ALSO decided to randomly and erroneously reassign every product to a new, random seller. So now I've got sellers who sell competing products looking at all the product details (including commission settings) of their competitors, and they know their competitors are doing the same. Of course, because it's normal hours for me the dev team is nowhere to be found, so I'm manually trying to Reassign every product and the app is now timing out and delivering errors. The only silver lining is that my Shopify store hasn't yet been affected (i.e. the customers are still seeing the items correctly assigned).

posted
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$10.00 – $45.00 / month
14 days

Support & Sales

Webkul Software Pvt Ltd
(+91)-9650486699
shopify@webkul.com
webkul.com
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