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Multi Vendor Marketplace

Multi Vendor Marketplace

Developed by Webkul Software Pvt Ltd

121 reviews
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Price: $10.00 – $45.00 / month Free Trial: 14 days More info
  • Converts your store to a full fledged marketplace.
  • Per sale commission charged by merchant or admin.
  • Seller (or vendors) can have their profile and collection page.

This module is a great tool to convert your shop into a fully functioning marketplace. It facilitates the process of adding sellers and keep track of their sales. Sellers (or vendors) can have their own profile and collection page with variety of products. Admin (or merchant) can easily set individual commission and global commission for all the sellers.

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Features:


  • Admin can set global commission for all the sellers & can also set separate commission for individual seller.

  • Admin can also have category commission.

  • Admin can add new sellers through CSV file

  • Admin and seller, both can upload products and its variants through CSV file

  • Admin can assign existing product to the seller

  • Admin can choose the shop type.

  • Admin can easily send reminder to seller for unfulfilled orders.

  • Admin can set category wise commission .

  • Admin can allow/disallow seller to have tax on their products

  • An extremely amazing feature of Multivendor marketplace is “Reminder Feature” to remind the vendor for order fulfillment. In this ,once the order is placed by the customer ,the Admin can send reminder to the vendor for order fulfillment & an automatic mail will be sent to the vendor.

  • Admin to seller invoice and seller to customer invoice is also available.

  • Seller can have their own ‘Profile Page’ on the store

  • Admin can change the layout of the Seller Profile Page.

  • Customer can rate the Seller from the Seller Profile Page.

  • No security or access right issue, as only admin can login from backend.

  • App is Multi-lingual with Weglot

In Shopify Multivendor Marketplace App , we have introduced the much awaited feature of INVOICE. Now in Multivendor Marketplace app admin and vendor both can generate invoice from their respective ends

Commission Management: Commission is the admins share in the seller's order.

Multivendor Marketplace lets the store admin to add global as well as individual commission for the seller.

Global Commission : This will be applicable for all sellers.

Individual Commission for Seller : If admin want to have different commission rate for different seller then can do it with individual commission.
*Also the commission can be a fixed amount or percentage wise as well for both global as well as individual commission.

Tax Distribution -

In multivendor marketplace admin can choose to distribute the tax on the product in three ways :

Admin only : Whole product tax will be given to the admin.

Divide Between Sellers : Whole product tax is divided proportionally between the sellers.

Proportion Between Admin & Seller : Tax distributed proportionally amongst the admin and the seller.

Sellers Orders -

Sellers can easily manage the orders through the 'orders' from the seller account. From here, seller can view all the orders placed and can check the status.


  • Seller can get the order status update .
  • Seller can keep the track of order.
  • Seller can fulfill the order from "orders" page .
  • Seller can view the mode of payment through which customer has paid for the product.

Event Based Notification Mails-

With Shopify Multivendor Marketplace following mails will be sent for the event :


  • Mail to Admin for seller request approval/disapproval.
  • Mail to Admin for product approval/disapproval.
  • Mail to seller when the order is placed.
  • Mail to customer about the order fulfillment.
  • Reminder mail to sellers for the order fulfillment.

Supported Featured Apps

Multivendor Shipping : Now We have introduced Shipping in Multivendor Marketplace App which will enable the admin to configure shipping methods from his end for vendors and vendors can configure the shipping methods on the basis on price or Weight of the product.

Multivendor Seller Buyer Chat : We are here to bridge the gap between buyer and seller/vendor by this app which will enable them to communicate through this app. Now the buyer and the seller can communicate directly to each other.

Multivendor Ask A Question : Now customers can ask questions related to the products directly from the vendors of the products. Both admin can vendors will be able to view and answer the questions asked.
And admin can view the whole conversation history between buyers and sellers and much more.

Multivendor SMS Integration - Clockworks : Shopify Multivendor Marketplace app can now be integrated with Clockwork SMS tool for sending automated messages. For newly placed orders to admin as well as to vendors.

Multivendor Seller Membership : This feature enables you to charge a membership fee from your sellers.

Demo Link Details for Multivendor Marketplace App

https://multivendor-marketplace-2.myshopify.com/admin

Username : johndoe@webkul.com

Password : demowebkul

The list of other apps developed by Webkul :

1) Shopify Multivendor Marketplace

2) Shopify Product FAQ

3) Shopify Product Zipcode Validator

4) Shopify Latest Tweet

5) Shopify Facebook Wallfeed

6) Shopify Social Network Tabs

7) Shopify Product Flag

8) Shopify Odoo Connector

9) Shopify Purchase Management

10) Stock Notifier

11) Ask A Question

12) Pack Product

13) Product Differentiator

14) Product Auction

15) OTP on Cart

16) Gift On Order

17) POS Local Delivery App

18) Events, Offer, News Slider App

19) Birthday Reminder

20) Product Dreamlist

21) Support Helpdesk - UVDesk

22) Gift On Order

23) OTP On Cart

24) Restaurant Table Management

25) Crowd Funding

25) Mobixlab

Support

Webkul is known for its proactive support, if you have any doubt/query , please raise a ticket at https://webkul.uvdesk.com/ or write to us at shopify@webkul.com

Its been months that people are using our app and are satisfied with the features and the kind of prompt support that we provide for our app. We are still in the process of creating new and more advanced features for our app that will help our buyers to gain more and more profit. The apps are now trusted by 1000+ users which have almost around 8000+ vendors with over 20000+ products and have successfully delivered 30,000+ orders. We are still counting on numbers...

Multi Vendor Marketplace reviews

121 reviews
  1. 5 stars (91 reviews)
  2. 4 stars (5 reviews)
  3. 3 stars (7 reviews)
  4. 2 stars (5 reviews)
  5. 1 star (13 reviews)

I started testing this app and realized that this app don't compute sales tax from US local tax perspective. Webkul answered Taxes are calculated by Shopify and configured on Shopify backend.
I as admin can choose to distribute the tax on the product in three ways :
Admin only :Whole product tax will be given to the admin.
Divide Between Sellers :Whole product tax is divided proportionally between the sellers.
Proportion Between Admin & Seller : Tax distributed proportionally amongst the admin and the seller.

however, In the U.S., generally, US sales tax is based on NOT a product or seller basis, BUT a shipping destination of a buyer and whether the seller has business address and have Nexus in the state. Shopify tax setting is for a single vendor not for marketplace.
for example, X seller is located in the state of California (CA) in the U.S., and sell a product in CA, then X is subject to sales tax. if X sell a product to a buyer other than CA, X is not subject to sales tax when X doesn't have taxable presence in other states from sales tax perspective.

I'm going to launch soon but I am facing this issue. Dear US users of the app, please share how you handle sales tax practically. I postes in forum. please respond.
https://ecommerce.shopify.com/c/accounting-and-taxes/t/us-sales-tax-for-marketplace-477502

posted

Highly, highly, highly recommend using Webkul Marketplace App for Shopify! I tested out both when I was starting (BOLD and WEBKUL) and liked more of what Webkul was providing "out-of-the-box" and also what they were offering with their paid upgrades. It was more in alignment with what we were trying to accomplish for our business, so we went with them.

It took a bit of a learning curve to get started but Neha and the Webkul support team were happy to answer any questions.

The support response is really quick. If there was a bug or issue I noticed - they really went after resolving it... most often in 24 hours or less.

The bottom line is the app works. It provides your vendors a great opportunity to list their products and sell through your site. That's the most important thing any business will want and the Webkul APP puts you in a great position to succeed in that way.

What I have been really appreciative of - and it's taken me 4 months of working with them before writing this review - THEY ARE NOT COMPLACENT! Webkul is continuously making upgrades and improvements that CHANGE THE GAME. Example, they recently came out with a Shopify SYNC App so you can now sync all your products with your vendors Shopify store. In my opinion, this is amazing.

They're also on the cusp of releasing a huge upgrade to their dashboard and primary service - improvements it's app users will be appreciative of - but in general just a great sign for a company you want to partner your technology with - one that is continuously making strives to do better.

I'm sure everyone will have a different experience - but mine simply stated is this.
1. This APP works and you can feel confident that it will continue to do so
2. The support is very willing to fix any issues and make any changes and they're always quick to respond. For best results - communicate your issues clearly - but expect a quick response.
3. This company is continuously IMPROVING their service. The amount of upgrades they've made in just the 4 months I've been with them is really impressive - and they're all great upgrades to the service!!

I would highly recommend using this as your marketplace app on Shopify. I certainly have not been disappointed - actually quite the opposite. I feel REALLY GOOD knowing I have brought on a great company to work with our business!

Thanks Webkul Team, keep up the great work!

posted

This app works *most* of the time in the most frustrating ways possible. It has created more headaches for my store than it has solved, and I finally felt compelled to write a review after the most recent one sent me over the edge and made me look stupid with both my customer and my sellers.

I recently found that the app does not collect about 2% of my order data, which results in the seller not being able to see an order that a customer has placed. Big problem. Once I caught it, I was able to inform the sellers to rush out the products to customers, but I really only caught it by chance due to the volume I'm doing (which isn't even that much).

Other big pains:
* The app is developed by some folks in India who do not have 24/7 customer support. Over a recent holiday weekend for India, I was without support for a variety of issues for four days (sent tickets Friday afternoon my time, didn't hear back from app vendor until Tuesday morning my time)
* The app claims to do "seller payments" ... that's really not true. It only lets the seller put in their banking info so you can manually wire them money. I found this out too late, after I had promised sellers that we could do automatic payments, and now I have to go back on my word.
* The password reset function doesn't work sometimes. As a result, my seller has been locked out of their store since Friday (due to lack of support mentioned above)

I had hoped that this app would facilitate my entire back-end until I was making enough revenue to build a custom one. Since I can't pay sellers through it, I can't get the seller shipping to work, and more ... I just use it as a fancy secure way for sellers to push data to Shopify. Had I known it would be this much of a headache, I would've rather done all of that maintenance myself and avoided using this app. Now I'm stuck with it and I'm writing this review in hopes of spurring the developer to put some work into it.

EDIT: I am downgrading my review from 2 stars to 1 star.

After a week of troubleshooting the issue with the dev team, in which they'd claim the issue was fixed and it wasn't (really hard to continuously troubleshoot an issue with someone whose hours don't overlap with yours at all), my store has ALSO decided to randomly and erroneously reassign every product to a new, random seller. So now I've got sellers who sell competing products looking at all the product details (including commission settings) of their competitors, and they know their competitors are doing the same. Of course, because it's normal hours for me the dev team is nowhere to be found, so I'm manually trying to Reassign every product and the app is now timing out and delivering errors. The only silver lining is that my Shopify store hasn't yet been affected (i.e. the customers are still seeing the items correctly assigned).

posted

Neha and the whole team were a great help in getting everything up and running!

posted

I've been patient. At their request I deleted my first review and tried to work with them. Aside from their response time being an average of two days, the app just doesn't do what I need it to.

If you are solely an online store, it may work for you.

If you run both online and in person, don't even try this.

BIG ISSUE

When you sync orders to this app, it does not pull the discount DATA from an order. So many of my sellers are thinking their products sold at full price, and want me to pay them money I never earned. Support for the APP told me they don't do discounts, which is something I think should be made more clear before downloading -- as it makes it impossible to fully use with Shopify. The only way it will work is if your sellers upload everything through the APP -- and still, there is no discount feature.

So now, at the end of the month, I'm going to have to go back and print and cross reference EVERY invoice and compile it for my sellers.

Huge pain.

This app has potential, if they provide better support, ACTUAL REPORTS, and the ability to show final sale price and details, and not just what the original price.

This shows what an order looks like in Shopify, and then in the app. You can see the problem it will cause as I have to pay out sellers...

Pic is on Imgur

https://i.imgur.com/uXz0AeC.png

posted

I'm very disappointed on their worst service. Very very slow, they are not worth the money you pay.

posted

We're configuring our store using this Multi-Vendor app.

App works great so far and has tons of customization toggles for your unique needs. Most importantly, however, their customer service is outstanding. Whenever we had questions, Neha has been very responsive and helping.

Highly recommend for anyone wanting to building a platform via Shopify.

posted

The most comprehensive marketplace app I've come across. Its functionality is on a higher level than most big marketplaces who's names I cannot mention. I needed some customization done to the app which they did in record time and the customer support is absolutely outstanding. More than 150 emails sent between myself and Webkul and their responses is always very friendly and focused on answering my questions thoroughly. They even communicated with a 3rd party app developer on my behalf which is going beyond good support. I also believe that they offer different apps than the Multi vendor marketplace which I will check out at a later stage so have a look at webkul.com

posted

The app does everything you need it to for an online marketplace. There are occasions where the app does not work smoothly but the customer service more than makes up for this. I am yet to encounter a problem that they have been unable to resolve quickly and in a friendly way.

This is the only app I would recommend to someone asking about making an online marketplace.

posted

In the description this App sounds like a Multi-Vendor dream, with literally everything you could wish for. Whoever, created this App did some excellent research. Unfortunately, that's where the positive feedback has to end because this application is not fit for purpose. It has a terrible product upload process. You can literally forget about uploading a CSV file.

If you want to brave the headache, I would strongly suggest you don't let any of your Vendors near this application and you handle all of the upload yourself. Shopify need to introduce a compatible Market Place application.

posted
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$10.00 – $45.00 / month
14 days

Support & Sales

Webkul Software Pvt Ltd
(+91)-9650486699
shopify@webkul.com
webkul.com
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