Reviews (866)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline marketplace management with features like automated payouts and efficient order calculations. They value its customizable dashboard, bulk product edits, and flexible commission settings. The user-friendly interface, real-time chat, and API support enhance its usability. Its reliability and responsive support team are also notable benefits. Seamless integration with Shopify and Stripe is particularly appreciated.

January 28, 2025

This is the best application for those who plan to use Shopify in a mall format.Feel free to inquire about missing functions and they will respond to your development requests. However, since the operation of functions may not have been thoroughly checked at the time of delivery, careful checking is necessary at the time of delivery. Also, please note that the smartphone display is very difficult to see, although we have heard that it is scheduled to be improved this year.

Gothic and Lolita Mall
Japan
7 months using the app
October 22, 2024

We've been using MVM for a year. While the user experience isn't flashy it does get the job done. Service from WebKul is responsive.

Meeting House Farm
United States
Over 1 year using the app
October 3, 2024

Very responsive customer service, although the integration with shopify still has space for improvement.

subcultours
Germany
17 days using the app
Edited August 20, 2024

Since writing this review someone has reached out to me. They said they have contacted me many times but I didn’t receive any communication until they found me on Instagram, which I appreciate. We are in the middle of resolving issues and answering questions.

I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support.

I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors - it seems you can integrate PayPal API to combat this - I will do so and see how it goes. I’m more concerned the cost breakdown including PayPal and afterpay fees isn’t clear for my vendors.

I like the app and I’m glad to be in touch with someone who is helping me so I’m changing my review to 4 stars.

Well Known Goods
New Zealand
8 months using the app
Webkul Software Pvt Ltd replied July 23, 2024

Thank you so much for updating your review and giving us another chance! We’re glad we could resolve the issue and improve your experience with our app. Your feedback is incredibly valuable, and we're always here to help if you need further assistance. We appreciate your support and look forward to continuing to work with you!

April 23, 2024

Great app to meet the needs of almost any multivendor marketplace. The only three problems I've had is that it's hard to find things, it lacks a taxonomy system, and it lacks ERP connectors. Every other need of mine has had a solution including the ability the add custom fields and layouts for my vendors. If you use it, you may notice some confusing language but this can be fixed in the Translate tab. I highly recommend this app for businesses approaching small/medium-size vendors.

Givingism
United States
Over 1 year using the app
September 2, 2024

I realy was expecting more about the app regarding, design and simplicity. It has almost evertyhing i need but it can be for sure improve. About the support team, the best support ever.

Uphanger
Switzerland
3 days using the app
August 28, 2024

App is very recommended and support is great.

Cave&Race
Colombia
About 1 year using the app
April 11, 2020

I had an issue with getting access to my tickets and has the team attend to me instantly with detailed solutions. Thank you so much for the great assistance team :)

Wisi-Oi
South Africa
About 4 years using the app
Webkul Software Pvt Ltd replied April 16, 2020

Hi, Thank you for the review.
We are glad that we could help you.
Please do not hesitate to reach out to us, in case of any issue.

February 13, 2023

good support and great app. Have been usign for 1 year now.
The support is prompt and I recoomend to anyone looking to use multi vendor marketplace apps.

Oz India Made in India-Trade in Australia
Australia
Almost 4 years using the app
August 11, 2023

Its Really Good app helping us to connect Shopify and our website better. Giving us an opportunity to flourish our business online.

www.work-tops.com
United Kingdom
Over 3 years using the app