Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, user-friendly interface, and efficient inventory management. It's praised for transforming a Shopify store into a fully functional marketplace and managing multiple suppliers effectively. The advanced features contribute to a seamless vendor management experience. The support team is consistently commended for their responsiveness and ability to provide quick solutions. The app's helpful blog posts and FAQ pages are also appreciated. The breadth of functionality and the support team's helpfulness are key highlights.

September 19, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated.

While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform.

Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options.

One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial.

The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email.

In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

RBN Business
Iraq
3 days using the app
October 7, 2022

I was shopping around for options to build a complete multivendor marketplace from scratch. I was initially turned off by this product as I saw broken English written in the description/documentation and choppy/poor audio in the demo video. This made me think the product, too, would be careless/buggy. Do not be fooled! This product is extremely well thought out and this team really has it together! The support team always responds within 24 hours with details in how to answer your question with screenshots. This is such a critical component when getting everything set up. If the feature you are looking for is not offered as a base feature, there is a high chance that it is offered as an add on. Everything from vendor shipping options and syncing fulfilment to vendors' home Shopify stores, to product reviews - this app really has it all. So many features and if you read the documentation, you'll be able to get started quickly. I have been very impressed so far. I also hope that Webkul improves their English and video quality as it is probably hurting their sales and misrepresenting their amazing product.

Ways to Forget Plastic
United States
4 months using the app
March 20, 2023

Takes alot of time to get it to do what you want to do to start off. Just starting the use of it and I am really happy with the layout for now :) Will keep review updated if any negative occurrences/downs/slowing etc. The team helped me alot with little things non stop as well! Thank you again for the platform and hopefully I can make good use of it all!

CAFEOTC
United States
5 months using the app
September 4, 2023

I really appreciate how responsive, patient, and kind the customer support team is for this app.

The app is great and lets you customize basically every detail, which I love. But this can make it seem a bit overwhelming at first. So it is very helpful to have a customer service team that is responsive and knowledgeable. Also, they have done a great job of creating blog posts and FAQ pages. You can tell they have a lot of experience in making apps and have really anticipated the user's needs.

The one drawback I've found to using this app is that the menu doesn't appear on the Seller Dashboard/Portal/Website while using Chrome. This is unfortunate, as Chrome is one of the most popular browsers. I've found a workaround where the menu appears if the screen is reduced to 70%... but this is quite small. Hopefully, this is something that will be fixed in the near future.

But overall, I am very pleased with the app and customer service team.

North Westwood
United States
6 days using the app
May 23, 2023

Absolutely Amazing.

One thing I wish it had was better explanations of some of the tools. A lot of the words are misspelled and their functions aren't exactly clear. Other than that I'm blown away by their customer service, and the availability of functions their tool offers. I have yet to test it in the real world (I'm a ways away from launching) but so far I'm very happy with what I can do.

Moose Head Market
United States
12 days using the app
Edited April 13, 2023

I recently had the pleasure of using Multi Vendor Marketplace, and I must say, I'm thoroughly impressed. The platform is incredibly user-friendly and easy to navigate, making it a breeze to browse through the various vendors and products available.

What sets Multi Vendor Marketplace apart is the sheer variety of products on offer - I was blown away by the range of options available, and I'm confident that anyone using this platform will be able to find what they're looking for.

The customer service team is also top-notch - they were quick to respond to any questions I had and went above and beyond to ensure that my experience was a positive one.

Overall, I highly recommend Multi Vendor Marketplace to anyone looking for a reliable and diverse online shopping experience. 5 stars all around!

Marketplace by Prior
New Zealand
3 months using the app
November 23, 2022

this app has every option available that you would expect from a marketplace, so many features, it is actually overwelming at first, I spent around 1 week understanding the full capabilities of it, I contacted support with a few queries, many times, they were very fast at responding and took the time to explain anything I wasn't sure of. Looking forward to our long term relationship 5*'s from me, thanks guys

Influencer Markets
United Kingdom
3 months using the app
November 23, 2022

We are organizing several Shopify store and using this app in all of our store. I think there are no other multivendor market place app in Shopify. One of the good thing of this app is that there are so many feature apps compatible with this app. Webkul have so many other apps and most of them are compatible to each other so we can use them at the same time in single store. We will keep using this app and app from Webkul.

Fun Portal
Japan
9 months using the app
February 23, 2023

Great experience so far. 5-star customer service. English is simple and plain so sometimes a bit hard to understand but that's okay. Love this app and it has taken my business to the next level. Thanks Asim Hashmi for outstanding help with showing me how the feature apps work.

Note that it costs extra the more sellers you add. (Capped at $45 for unlimited sellers.)
Also feature apps cost extra.

AMD Touring
Australia
2 months using the app
August 2, 2023

I have had a great experience so far with the app. It is a little overwhelming at first with all the customizability options but its definitely worth sticking it out. I can see it was made this way to fit everyone's use case.

Almost all of your questions can be Googled as Webkul has created some great blogs/docs of all of the setting. But when needed I would just hop on live chat with their team and they helped me almost immediately.

Discplace
United States
19 days using the app