Reviews (837)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

October 18, 2024

This app is the most affordable and comprehensive solution we've found to manage our marketplace with Shopify. It has everything we need, except for inventory sync for our sellers, which we hope will be available soon.

French Wink
United States
Over 5 years using the app
Webkul Software Pvt Ltd replied October 23, 2024

Hey!! We're glad to hear that you find it affordable and comprehensive for managing your store.

Regarding your feedback about inventory sync for sellers, I would like to inform you that we do offer the connector feature apps/add-ons within our app(almost for all major platforms like Shopify, Magento, Prestashop, Bigcommerce etc.) that allows sellers to import products from their own websites to your store. This setup helps maintain inventory synchronization on both ends.

If this aligns with what you need, I encourage you to explore our connector feature apps. It could be the solution you’re looking for!

We have shared the respective documentations for the same over the ticket we're communicating on. Please have a look :)- Team Webkul

September 13, 2024

Great team to work with, helped me navigate through the many features this app offers. Running a marketplace is not easy especially when you have hundreds of vendors! and the Webkul team has helped answer questions and fix problems. Thank you

Roxie's Picks
United States
9 months using the app
September 10, 2024

This app has worked great for us to sell our products on other stores and for us to add other products to our store. It's a little confusing to set up initially, but the support team is responsive and a lot of help.

JS Alternators
United States
10 months using the app
August 9, 2024

So I started with Webkul under the Multivendor Market Place and since I have integrated the Webkul Zipcode Validator over the last calendar year.

I honestly cannot say how unbelievably helpful and timely these folks are. I am in the US and I often stay up until about midnight to have live chat and active correspondence with them.

At times when you own a small business it can feel alone but not with these folks. They really are the real deal. If their programs come close to what you need just try it out and ask them to help you. THEY WILL!

BevRock
United States
6 months using the app
August 9, 2024

As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could.
The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform.
Contact info@artesial.co.uk if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.

Artesial
United Kingdom
7 months using the app
October 16, 2024

It's a delight to work with them. They are quick to respond and consistently ready to provide assistance.

Design Duality Inc.
United States
Over 3 years using the app
October 3, 2024

The application offers a very wide range of functionalities for a marketplace, comparing it with other apps and their pricing. The support in my case has been really good: I have been able to resolve many doubts and/or they have helped me adjust the configuration very quickly.

Singular Papers
Spain
2 months using the app
October 18, 2024

The All-in-One Multivendor Solution has been a game-changer for EarthBased, streamlining our marketplace management with seamless integrations, automated payouts, and efficient order calculations. Sellers benefit from customizable dashboards, bulk product edits, real-time chat, and flexible commission settings. Advanced features like dual sync, API support, and ChatGPT integration for product descriptions have greatly enhanced our platform's efficiency. This app has transformed our operations, making it an invaluable tool for scaling and managing a diverse, eco-friendly marketplace. Highly recommended!

EarthBased
India
About 1 month using the app
September 4, 2024

This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.

Mount Eliza Art & Design Show
Australia
14 days using the app
October 22, 2024

We've been using MVM for a year. While the user experience isn't flashy it does get the job done. Service from WebKul is responsive.

Meeting House Farm
United States
Over 1 year using the app