Reviews (841)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

September 13, 2024

A pleasure to work with. They respond quickly and are always willing to assist.

Primoends
United States
About 2 years using the app
August 22, 2024

Great technical support, quick solving problem, kind and responsive.

Thank you

Gybsee
Timor-Leste
11 months using the app
September 5, 2024

The support team has been very kind and focused on solving problems efficiently. Your assistance is greatly appreciated.

Binfinds
United States
6 months using the app
September 8, 2024

when i saw some of the reviews saying we send complains and no reply i thought this reminds me with some company which i had very bad experience with ,
then i looked at the author i was surprised , its the same author ,

the world is small

note: Look at their good reviews, alllllllllllllllllllllllllllllllllll fake , and in a shameful artifical way .

Clearance.ae
United Arab Emirates
About 1 month using the app
Webkul Software Pvt Ltd replied September 10, 2024

Update:

We have attempted to reach you via email, phone, and WhatsApp but have not been successful in connecting.

If you are receiving this message, we kindly ask you to contact us at support@webkul.com at your earliest convenience. We would like to discuss any concerns you may have. Thank you for your attention to this matter. We look forward to hearing from you soon.- Team Webkul
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Hi,There! Please excuse us for the unfortunate experience you had with the app. We have checked our ticketing system but we're unable to find any ticket or live chat from your registered email address. If you have sent us an email or chat, please provide the ticket number for reference. Additionally, we have sent you an email and contacted you via WhatsApp too. Kindly check the messages so we can address any concerns effectively. Looking forward to sort the things up!!- Team Webkul

August 25, 2024

This app is not working for a very long time now.
When i open the app it shows a page for RMA Status Configuration??

The communication is also very difficult.

UCompo
Cyprus
5 months using the app
Webkul Software Pvt Ltd replied September 10, 2024

Thank you for your feedback, and we sincerely apologize for any inconvenience you've encountered. To comply with Shopify's latest updates, we needed to update our Return Order Management (RMA) flow. This configuration is a mandatory requirement within our app and should take less than a minute to complete.

We have made several attempts to reach you through various platforms to assist with this transition, but unfortunately, we were unable to connect. Please feel free to reach out to us directly at support@webkul.com, and our support team will be more than happy to guide you through the process.

September 27, 2024

Very helpful support and great service using the multivendor app.

Sadaf Studios
United Kingdom
3 months using the app
October 3, 2024

Hi Shopify,
This is from team MobylX. Its good connecting with WEBKUL team to get the queries resolved. They are very responsive and taken note of concerns.

MobylX
United Arab Emirates
About 2 months using the app
August 27, 2024

I am to much happy glad for their effective, urgent and on time support.
Thank you very much webkul.

Ethiomarket4u
Ethiopia
17 days using the app
November 13, 2024

High-quality support service

MyBazar
Uzbekistan
2 months using the app
September 17, 2024

Muy buena plataforma , justo lo que se necesita para manejar multiples seller. Posee un montón de opciones que facilitan el control y manejo de los productos y su venta. Adicionalmente el soporte es muy bueno y rápido. Lo recomiendo 100%

El Mundo del Café
Chile
4 months using the app