Reviews (844)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive marketplace management tools, including automated payouts, order management, and customizable dashboards. The user-friendly interface supports real-time chat, API integration, and advanced inventory management, enhancing vendor and customer engagement. Its stable performance and regular updates meet merchant needs effectively. The support team is noted for their responsiveness and helpfulness in troubleshooting and setup assistance.

November 15, 2024

Amazing support through chat. Helped immediately whenever we had questions and would go directly into our instance and fix things when needed. Tons of toggles to configure the website to our specific needs. Highly recommend!

SWAIA Digital Market
United States
10 days using the app
November 28, 2024

Shipra did a great job answering all of my questions. Thank you! The app has a lot of great functionality and the support is really helpful.

Nirbi
United States
2 months using the app
August 9, 2024

So I started with Webkul under the Multivendor Market Place and since I have integrated the Webkul Zipcode Validator over the last calendar year.

I honestly cannot say how unbelievably helpful and timely these folks are. I am in the US and I often stay up until about midnight to have live chat and active correspondence with them.

At times when you own a small business it can feel alone but not with these folks. They really are the real deal. If their programs come close to what you need just try it out and ask them to help you. THEY WILL!

BevRock
United States
6 months using the app
November 6, 2024

The entire team is amazing!! They got on a call with me very late at night at their time and walked me through it all. The MVM app works great. I love the hyperlocal and local store pickup features. I highly recommend Webkul and MVM for your multi-vendor needs!

Demeter Earth
United States
18 days using the app
August 9, 2024

As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could.
The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform.
Contact info@artesial.co.uk if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.

Artesial
United Kingdom
7 months using the app
October 22, 2024

We've been using MVM for a year. While the user experience isn't flashy it does get the job done. Service from WebKul is responsive.

Meeting House Farm
United States
Over 1 year using the app
September 4, 2024

This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.

Mount Eliza Art & Design Show
Australia
14 days using the app
September 12, 2024

Amazing support and a lot of features usable to set up any marketplace of your wish!

Uitjesthuis
Netherlands
3 months using the app
September 11, 2024

Best service. Please remember, they are available indian time starting 10 am. Very profession.
Thank you.

SACASUSA
United States
3 months using the app
November 15, 2024

Good support from Webkul to get our multi-vendor marketplace up and running

Luxelibations
United States
4 months using the app