Overall rating Based on 231 reviews
I added the app thinking I might give it a try but struggled with it and thought I cancelled out before the free trial ended. I got billed. I contacted Shopify, had to do backflips to prove to them I was the owner of the account, then got punted to the app admin who denied request for refund. Hardest $10 I ever never intended to spend. Sucky McSuck Face Customer Service.
Hello, thank you for your review. But as we have checked you have installed the app on the store from 17 March 2019 to 23 April 2019 (http://prntscr.com/njs2j8), this is why you have been charged as you have the app installed on the store even after the 15 days trail expired. And in case you do not wish to use the app, then its advisable to remove the app once the trail period is about to get over.
Hope this explains the situation more clearly.
And in case you feel like giving the app another shot, please reach out to us. We are glad to assist you.
Domestic Beekeepers' Marketplace
The support team is very helpful in solving the issues I come across during the preparation stages. Thank you very much Pooja for quick responses and solutions that your team offers to solve complicated tasks.
Hi, Thank you for the review. We are glad to hear that you acknowledge the team effort we put in to provide top notch customer support to all the merchants using the App.
Best of luck for your Store!
Les Joyeuses Audacieuses
Je débute sur Shopify et j'ai pris cette app car c'est très pratique pour avoir différents vendeurs sans avoir à s'occuper des stocks des uns et des autres : Pooja de Webkul répond très rapidement avec une grande patience en anglais : tout se fait par mail et cela permet de bien se comprendre via des pages de capture qu'elle m'envoie pour que cela soit plus clair, Je ne parle pas parfaitement anglais et m'aide de traducteurs et j'arrive à bien travailler ainsi.
Noah Garden Centre
Neha was very attentive and customer service have been really good and the marketplace app help us to bring our business to another level!
We migrated over from Bold Marketplace to Webkul around a year ago. We have around 150 sellers from 60 countries - Webkul's app is by far the best on the market for both new and scaling marketplaces. Whilst the app has many advance features built into it already, the team are always willing to customize elements for you should you need them.
Originally, we had to have seperate apps for Shipping Prices / Rules, Wishlists, Customer Service, Invoicing and more - this app has it all in one saving both time and money.
I have used this app for 14 days now and im very saticfied with everything so far. Customer service have been really good to :) Im looking forward building my marketplace with webkul
They offer plenty of options and apps we can add to the platform. We have asked dozens of questions to their team to get some help with adjustments we wanted to make, and they have always followed up and did their best to help us with what we needed.
We finally settled on the option with Webkul after a few months of exploring alternative platforms to Shopify for our multivendor football marketplace. They have been extremely helpful in getting us setup, fixing bugs and answering all of our queries as promptly as possible.
The customer service has been excellent so far and we look forward to working with them in the long-term!
I had trouble contacting support for a little while, but once neha heard about it she came to my rescue and dealt with my frustrated self trying to get all my issues back in working order immediately. And and once we were in contact she did her best and all my issues were fixed the same day.
Thank you neha. Keep up the good work.
SVG & Font Market
This is a great app with so many possibilities! There is clear and concise information on how to navigate the app and build your marketplace. If extra support is needed, the staff is knowledgeable and readily available. Highly recommended. I came from a Wordpress with Woocommerce site and wish I had investigated shopify | Multi Vendor Marketplace first.