Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They appreciate its advanced inventory management, customizable settings, and user-friendly interface. The app is praised for its affordability, seamless payment platform integration, and responsive customer support. Merchants also commend its well-structured design, intuitive functionality, and advanced features. It's recognized for its fast service and ability to meet all multi-vendor operation needs.

September 22, 2023

The settings are mostly complicated, but the chat support always helped.

About 2 years using the app
August 23, 2023

This app makes a shop to a fully marketplace. Found actually nothing I miss. Even had a support request which was solved perfectly.

NeuLAnd Popup Shop
About 2 months using the app
October 17, 2023

Amazing service, specially live support is most commendable. Totally Recommended!.

United Arab Emirates
9 months using the app
August 5, 2023

Asim, is a wonderful person and he helps you out instantly when it comes to any glitches you might face in running multivendor on your store.
I started working with this solution a month ago and he walked us through seamlessly on each bit that we were facing difficulty.

Thank you Asim for your help and understanding.Kuddos to you !!!!

4 months using the app
October 13, 2023

Really good for c2c models and great customer service

United Kingdom
10 months using the app
October 28, 2023

I could not make this application fit into my store, the interface and everything is not clear to the user.
It is complex to understand how this app works

App Flow
12 days using the app
Webkul Software Pvt Ltd replied October 29, 2023

Hey !! Please excuse us for the unfortunate experience you're having with the app but please don't worry, We'd love to assist you in setting up the app & making you understand the app interface.

Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up your dream marketplace:)- Team Webkul

August 18, 2023

Really good app with a lot of features and functionality. Great support that answers all of my questions quickly--extremely helpful! I tried tons of apps from the app store for a vendor marketplace, and this is definitely the best. Don't waste your time with the others.

United States
14 days using the app
July 31, 2023

The app is pretty useful and has great support and handles marketplace features pretty fine.

Toffu Co
Almost 3 years using the app
August 2, 2023

I have had a great experience so far with the app. It is a little overwhelming at first with all the customizability options but its definitely worth sticking it out. I can see it was made this way to fit everyone's use case.

Almost all of your questions can be Googled as Webkul has created some great blogs/docs of all of the setting. But when needed I would just hop on live chat with their team and they helped me almost immediately.

United States
19 days using the app
August 18, 2023

We've been configuring this app for 3 months, paid feature. Finding out in the end the payout functionality for sellers is not working. And also, if you have different terms per seller, it's not customizable.

Sellers get annoyed about the notifications, it's quite complex to understand for them and it's just not user friendly.

And what is a marketplace if the payout is not even working?

3 months using the app
Webkul Software Pvt Ltd replied August 22, 2023

Hey!! Please excuse us for this unfortunate experience, However, As we can see from the history of our communication that, You don't have payouts enabled in your PayPal Account as of now & Our team has mentioned the same many times on the chats/conferences/tickets. For that you need to contact PayPal team further so that they can enable payouts feature in your account. Please Note: As soon as you'll get payouts permission in your account PayPal Payout will start working extremely fine.
Even we have many merchants who are using payouts successfully since years. We have sent a support ticket along with meeting link.. Kindly check & reply us back so that we can assist you in getting the help from PayPal end. Our team will be more than happy to build a marketplace for you, together! - Team Webkul