Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

May 12, 2023

We have not gone live with the multivendor marketplace but plan to do so on Monday. I have minimal coding experience and the app can feel very intimidating at first glance. We are trying to create a marketplace for a very niche market where the sellers are not professional vendors but just individuals selling their own items. The app has the capacity to do much more than we need but it can also be simplified immensely.

Their customer support is unmatched, it is truly truly great. I probably ask them 2 to 3 questions every time I am working on the app and they are very kind and helpful. We are excited to launch the marketplace on our store and I am confident that even if it is not super smooth initially the support team will be able to help us out!

ALMAZ Wearables
United States
Over 2 years using the app
January 25, 2019

This is a great app with so many possibilities! There is clear and concise information on how to navigate the app and build your marketplace. If extra support is needed, the staff is knowledgeable and readily available. Highly recommended. I came from a Wordpress with Woocommerce site and wish I had investigated shopify | Multi Vendor Marketplace first.

SVG & Font Market
United States
Over 2 years using the app
May 26, 2022

I am just getting started in configuring this app and their support is very responsive and helpful in answering my questions and providing resources!

Freedom Business Alliance
United States
Over 2 years using the app
Webkul Software Pvt Ltd replied June 3, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

June 18, 2021

This app is saving me so much time and resources, not only because it solves and brings an obvious solution to get sellers inside my store, but also because the customer support is excellent, beyond expectations. The feature apps are a great addition and are helping me build the perfect experience for my sellers. I can see they are improving quickly and are eager to repair any imperfection that I find in their system. 100% worth it. I am excited to see what else you guys bring.

The Jerusalem Market
Israel
Over 2 years using the app
February 7, 2023

If you are looking for a cost effective market place for your shopify webstore then this is it. Team is ever available for any sort of troubles you might face while using the app. Thumbs up

أنية المنزل
Saudi Arabia
Over 2 years using the app
June 5, 2020

Brilliant service, I have multiple questions sometimes each day as it is quiet a complicated application and they always answer back the same day. Very happy

Lake local
New Zealand
Over 2 years using the app
June 13, 2023

Excellent customer support and they are able to provide a solution quickly. thumps up for you guys..

My Market Shopping
Bahrain
Over 2 years using the app
June 7, 2022

I have been setting up this app and using it for about two months. Shipping was hard to figure out but the support was very helpful and clearly was trying to help me figure it out. I have so much to learn.

Galleries Everywhere Experiment
United States
Over 2 years using the app
Webkul Software Pvt Ltd replied June 8, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

January 10, 2022

The support team at Multi Vendor Marketplace is really great. They make every effort to solve any issues and respond very quickly. You cannot beat the value they offer for the cost. I highly recommend them. Salons Direct.ca

Salons Direct Canada
Canada
Over 2 years using the app
Webkul Software Pvt Ltd replied January 17, 2022

Thank You so much for these Super Amazing words. It really means a lot ! Happy selling :)

Edited December 5, 2023

The settings are mostly complicated, but the chat support always helped. There are solutions for most issues that I meet.

Tildi
Germany
About 2 years using the app