Multi Vendor Marketplace , 762 reviews

I have been using this app for approx 8 months and highly recommend it. I think the customer service is excellent - I had a real issue a few weeks ago and they sorted it out extremely quickly and even offered a work around to fix the problem in the short term.

Multi Vendor Marketplace has great customer support, very reactive, responds quickly to demands. ;-)

I am giving this app 5 stars for the reason that the team is so quick to help and answer questions, and in my opinion, if you have a team that is so willing and quick to help, then you can accomplish your goals. As for the app, I do think it's a little confusing because there are so many options and you have to become familiar with each option to understand what it does. I do wish certain things, like the seller dashboard, was a little more clean looking and easy to use for the seller. I haven't launched yet and I worry about the ease of use when I finally start to have people sign up. I originally didn't like that you had to pay for every little feature, but I realized that the cost doesn't come close to how much it would cost to have someone create what you are getting in this app and the customer service is superb! Something to note - I originally had a third party theme for my store and certain features weren't working properly with the app. If I had a full time developer I probably could have kept that theme but I ended up switching to a Shopify theme, Impulse, and I'm so happy I did. I wish that in the beginning I had known that it would work better with a Shopify theme because I could have saved myself time, but when you're starting something up a lot of it is trial and error and hopefully this saves someone that error in the beginning! All of this being said, I think the team is working hard to make this app consistently better. I think what they have created right now is a great base that they know is not perfect but that's why they are there to help. I'm excited to launch, especially knowing that if I come across an issue I feel confident that I can reach out to them. My ratings would be a C for the ease of use of the app but A+++ for the team! And that's the rating I feel is most important. If you end up going with this app I would say go into it with the right expectations that it could take some time to get it up and running as smoothly as you would like. But we're all trying to start something so having correct expectations around this should be a no brainer. I also think you have to realize that they haven't just created an app that deals with one feature but an app that has layers upon layers of features. What they have created is really great and if you put the time in and utilize the help they are so quick to offer then it will be worth it in the end. Thank you guys for all the help you've given me this far!

Great service from Neha. Despite the fact that the language and time-zone barrier are at times challenging, the support team of this app always does their best to assist with any problems quickly and efficiently. They are also willing to do customization. I think a live chat option would be a very nice add-on for the support team.

Very good and quick customer service, constantly available to help us and to find solutions to our problems.

I am using this app for almost 4 months now and so far it has helped me with all my requirements. The support team is really helpful and prompt. All my issues were resolved within a working day. I highly recommend this app.

Awesome Service for my marketplace. I have Ayush answer a lot of my emails and they always give me great resources!

Even if you ask a question, it is easy to use because it responds very quickly and there are many things you can do within the app.

This is a great app with so many possibilities! There is clear and concise information on how to navigate the app and build your marketplace. If extra support is needed, the staff is knowledgeable and readily available. Highly recommended. I came from a Wordpress with Woocommerce site and wish I had investigated shopify | Multi Vendor Marketplace first.

This app is saving me so much time and resources, not only because it solves and brings an obvious solution to get sellers inside my store, but also because the customer support is excellent, beyond expectations. The feature apps are a great addition and are helping me build the perfect experience for my sellers. I can see they are improving quickly and are eager to repair any imperfection that I find in their system. 100% worth it. I am excited to see what else you guys bring.