Reviews (867)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for transforming a single vendor store into a multi-vendor platform, enhancing business operations and vendor management. It offers customizable features like advanced inventory management and integrates seamlessly with tools like Stripe. The interface is user-friendly, and the support team is noted for their responsive and effective global assistance. Continuous updates and reliable performance make it a cost-effective solution for marketplace needs.

Edited May 29, 2017

I normally do not write reviews, especially bad reviews. The Multi-vendor app itself is not bad its pretty easy to use and all functions seem to work well. But the support is HORRIBLE i have tried contacting support through their Contact form inside their app about Urgent matters. I have a store doing big numbers and vendors doing big numbers. Some stuff was not working properly and i needed help ...

Itscustomkickz
United States
4 months using the app
December 6, 2023

I was very hopeful about this app. Support was initially responsive as I tried to work through installing the app and getting it configured but eventually devolved into typical overseas support responses which answered questions I wasn't asking or cut and paste responses that failed to grasp the issue at hand. The set up is convoluted and needlessly complex as there are multiple instances of ...

Chibi Chop Shop
United States
About 2 months using the app
May 26, 2020

This app is very misleading, I feel like I was scammed out of $45. It looks 'okay' at first glance but it falls short of being a real multi-vendor marketplace solution for several reasons. Also, the English translations are TERRIBLE and I spent 2 full days just rewriting the entire store and creating help articles for my vendors (becuase the ones that Webkul have are horrible). But again, thats ...

Novel Carry
United States
28 days using the app
September 5, 2020

Parece muy buena, pero no han respondido a mi pedido de ayuda varias veces y se terminó el período de prueba. Lástima creo que no era difícil responderme. Así que mejor no puedo calificarla.

Mercado Sin Fronteras
Argentina
10 days using the app
Webkul Software Pvt Ltd replied September 7, 2020

Hi, There was some issue so we could not get the support emails. We have fixed that now.
So, now you can respond to the support emails sent and get the app installed on your ...

August 4, 2019

I like the apart somewhat, but I have a few things I am not fond of, which as the amount of time it takes customer service to get back to you. And, when they do it is usually with links to articles, which is ok but the customer service is not so good. I would also say that there are ALOT of hidden charges. You make think your paying $45 for a plan, but they have different apps within it that are ...

skill Topic
United States
6 days using the app
Edited April 5, 2016

Used the same module on Magento in the past and had hack around it to make it work correctly. But, I thought to give it a try since its on Shopify and everything seems to work on Shopify. Nope. This app has functionality that does not work. Importing Products from Shopify? times out
Importing Products from Shopify via CSV? Gives a confirmation that they were successfully uploaded, but then they ...

Fridom Test
Brazil
About 23 hours using the app
September 10, 2017

It's sooooo slooooww. I've tried different browsers, doesn't help. It took me 15 minutes and a lot of patience to upload one product. And it also slows down all the website.
This app seems to be in the app store for a couple of years, so developers could really invest this time and money they get into some improvement.

Letsbeach
United Arab Emirates
About 1 hour using the app