Reviews (867)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for transforming a single vendor store into a multi-vendor platform, enhancing business operations and vendor management. It offers customizable features like advanced inventory management and integrates seamlessly with tools like Stripe. The interface is user-friendly, and the support team is noted for their responsive and effective global assistance. Continuous updates and reliable performance make it a cost-effective solution for marketplace needs.

December 5, 2019

This app has true potential however there's still several outstanding items that make it not perfect. Then, when you try to figure out these issues and reach out to support you are responded to with a boilerplate response that links to an article that you've already read and didn't help. Support needs some real improvement before this app can work for larger stores like ours.

SMOKEA®
United States
About 1 month using the app
Edited October 20, 2016

UPDATE 10/20/2016

After my review, they have been a lot better at responding to my emails. I thank them for that. They fixed the error and other errors that I asked of them. I will give another update as soon as I fully test this product. Thanks Nitika.

A REAL REVIEW... PLEASE READ

This product has a lot of potential but the customer service is very lackluster. I have been asking specific ...

Soto Trial
United States
14 days using the app
Edited August 5, 2017

I'm re-evaluating this APP. Comparing to what Marketplace BOLD offered. The past week was pretty rough but after my recent complains on the review Multi Vendor Marketplace send a more professional staff "Pratik Kumar" and he solved most of the issue in less than 30mins.

Comparing APP.. I like to use Shopify because in the long run for a staff like me.. Even company decided to fire you.. The ...

E Vapeliquid
Malaysia
11 days using the app
Edited August 26, 2020

My initial 1 star rating was a bit impetuous because in "my personal" opinion they didn't explain things clear enough, mainly the app on its own does NOT sync with any apps, which it seems to claim in BOLD letters, Shopify or otherwise. If you want to Sync with Shopify stores it's an extra $40, if you also want to sync with WooCommerce stores it's another $25, etc... The app does somethings well, ...

AllTownMall
Canada
9 days using the app
Webkul Software Pvt Ltd replied August 26, 2020

Hi, I think there is some confusion as everything is listed clearly in the app description. The support team is in touch with you.
Looking forward to help you.

February 8, 2021

My rating is based on few day trial period. I am not reviewing app functionality once it is opened for business. Main reason for leaving 3 stars is due to the fact that there were errors in Sellers profile page. I hade to take number of screenshots for them to fixt it. Truthfully, as I was testing PRO plan and this should not happen. From shop owner point of view, the last thing you want is to ...

Heavensoriginal
United Kingdom
6 days using the app
Webkul Software Pvt Ltd replied February 8, 2021

Hi, Thanks for the review.
Let me address the points one by one :
1) Seller Profile Page - There are ample of themes available on the store, so there can be a possibility ...

March 8, 2016

User interface is pretty difficult to navigate. Installation is not simple and once it is installed, there's not a lot you can do to customize it. This needs work.

Butter On The Table
United States
About 22 hours using the app
August 15, 2019

I used the app for a day before it became too frustrating, The tabs didn`t work properly and I couldn`t access many parts of the dashboard. The app itself looks wonderful, but the functionality isn`t smooth, and imo needs work. I will come back and check again in 3 months, but at this juncture too pricey given the risk.

Sketch School
New Zealand
About 18 hours using the app
Webkul Software Pvt Ltd replied August 15, 2019

Hi, Thank you for the review. We express our most sincere concern in knowing about the issues, so that we can assist you accordingly, as there has been no such issues ...

August 27, 2023

C'est dommage, si il y avait une possibilité de créer une marketplace qui permet de faire des enchères comme vos autres applications ça aurait été cool...

Wawa
France
About 3 hours using the app
Webkul Software Pvt Ltd replied August 28, 2023

Hey!! Thanks for your review. Please be informed that, We do have "Product Auction" add-on available in marketplace using which sellers can setup auctions on their products. ...