Reviews (841)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

December 23, 2020

excellent app if you want to add multipl vendros o shopify without needing them to log in on your shopify site. has many add on apps that can be puchased, which some are bit downside as we feel they hsould be included with the premium plan. but overall, great pp with great support.

Care Home Shopping
United Kingdom
Over 2 years using the app
February 13, 2023

good support and great app. Have been usign for 1 year now.
The support is prompt and I recoomend to anyone looking to use multi vendor marketplace apps.

Oz India Made in India-Trade in Australia
Australia
About 2 years using the app
May 7, 2015

Great app. Excellent response time in working out bugs. Almost perfect with a few more tweaks.

The Other Alley
United States
Almost 2 years using the app
January 11, 2022

This is very well working app and the support team are always very helpful. takes a while to get used to it.

flip.brunei
Brunei
Almost 2 years using the app
Webkul Software Pvt Ltd replied January 17, 2022

Always happy to help :) We really appreciate your kind feedback. Keep Growing ! - Team Webkul

March 24, 2021

I've left it several months before posting this review in order to give a balanced appraisal. The app has an excellent range of features for managing multiple sellers (we had 40 at launch) and is very customisable. The support team have been fantastic at responding to our many queries during the setup and onboarding, and have helped solve a number of problems. Would be great to see further options within the Shopify Seller Sync Application to held customise individual seller's sync settings. Lots of supporting literature to help you through the process (loads of handy screenshots, too). Will continue to recommend as a solid application for those wanting a multivendor setup on their platform.

KHOEO
United Kingdom
Almost 2 years using the app
February 8, 2021

App has most of what is needed. Customization is good. It would be great to have live feedback in the US.

ArtFan
United States
Over 1 year using the app
September 19, 2019

Very good app for the multi-vendor marketplace. Having some trouble with fulfilling but the rest is fine.

Warehaus
Indonesia
About 1 year using the app
September 28, 2019

Good, but need more digital storage space for every file. And seller profile section on product detail page can use a contact button.

Yiddishe Market
United States
About 1 year using the app
July 24, 2019

We have been working with Multivendor for 8 months and everything has worked correctly. But we have had some problems in terms of updating products synchronized with Shopify that, fortunately, Webkul support has managed to answer in order to solve the problems.

When the App is being updated, all changes made by Sellers are not reflected in the Shopify store, such as product removal or stock modification. So the only thing I would add to the App is an improvement in terms of synchronization in the update.

Many thanks to the support team!

BazarED.cl
Chile
11 months using the app
Edited April 25, 2020

Edited *previous issue was addressed*

Overall this has been a stressful experience to setup, lots of little bugs to chase - maybe this is to be expected.

Eventually we solved most of those major issues with Pooja from Webkul.

Following remain:

Stripe Connect setup did not work after multiple attempts, We eventually gave up and used Stripe direct without the automated payment feature to sellers.

After apps etc, it was more about $200+ a month than the price listed, all the apps inside are needed for basic functions like shipping.

They don't seem to integrate well with many things - such as recurring billing features (a must have in ecommerce) and their internal SHIPSTATION app basically gives away free shipping (returns ALL options even .50 cent letter options for a 10lb package. We disabled Shipstation - Webkul says they will have this fixed in a month..) And are using only the manual marketplace shipping.

MAGAZON
United States
11 months using the app