Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

April 7, 2022

I used the webkul multivendor marketplace application, there are still some things to improve but we are on the right track. I thank the efficiency of the remote support team, they always help you and are always ready to respond. they also introduced a chatbox that always answers your questions !!

Le Botteghe del Polesine
Italy
Over 1 year using the app
Webkul Software Pvt Ltd replied April 7, 2022

We really appreciate the time you took to leave us this amazing feedback and for appreciating the team's efficiency !! Please feel free to reach out to us. We are just a ticket reply away - Team Webkul

April 22, 2023

The support system is well organized and easy to use for beginners.
I can recommend this application.

Fonezone.ae
United Arab Emirates
Over 1 year using the app
September 20, 2023

Very customizable. Amazing team that will assist with anything you need for your marketplace website. 10/10

Generocity
United States
Over 1 year using the app
January 6, 2021

An easy to use product, with a superb team that responds very quickly.
We recommend multivendor for anyone who wants to set up a marketplace.

Afro Green
France
Over 1 year using the app
April 6, 2021

Hey,
This app is really good and the best part is the support section which is live all the time to support and solve query.

onlyshoesz.com
India
Over 1 year using the app
April 12, 2022

The staff are incredibly helpful and courteous, every time I have needed assistance they have been available and provided easy step by step instructions that each time led to a successful outcome. Very happy indeed. Highly recommend.

Kiddipedia Store
Australia
Over 1 year using the app
Webkul Software Pvt Ltd replied April 13, 2022

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

Edited November 4, 2020

I appreciate the fast and helpful support. I am also really happy with the communication itself - always friendly and kind! A lot of functionality, constant improvement and new features are consistently being added. Its possible to create a marketplace according to your needs. But at some point, you reach the limits and there you need to create a hacky solution for. Also there are limitations in some customizations, e.g. mail appearance, missing access to certain data fields, and more. But to put it in a nutshell, I would't like to develop such a functionality by myself

entire stories
Germany
Over 1 year using the app
June 26, 2023

All recommendations to the Webkul support team. Always friendly and helpful. Easy to use the app with great guides and help from the support team.

bottlehero.dk
Denmark
Over 1 year using the app
March 17, 2023

Asim & Navin were kind enough to hop on a call and help walk me through the issue I was facing with shipping! They were able to do so within 20 minutes or less which was so impressive. Thank you so much for your help!

The Alternative Network
United States
Over 1 year using the app
January 10, 2023

App works perfectly how I want it and will be using it for the foreseeable future .I had amazing support and follow up from Asim who walked me through and continued to make sure my site was working!

Branded Blanks
United Kingdom
Over 1 year using the app